Priyanka Bhardwaj Email and Phone Number

• Software Licensing Manage e2e enterprise-wide compliance for all software license agreements and enforce guidelines to ensure complaince and proper usage• Software Procurement Oversee purchase of software licenses; determine contract requirements, ensure orders are placed and validate proper payment• Stakeholder/Vendor Management Liaise with Product Owners/Managers & Vendors • Contract Negotiations & Contract Drafting Expertise in contract management, especially in interpreting contract language and compliance• Key Server Administration Managing the tool administration and reporting for software license renewal/expiry and usage• Active Directory & MS SCCM maintaining AD for software usage and compliance• Mobility Billing & Invoice management for mobility devices and for platform usage• Best Practices Evaluate and recommend options to reduce licensing costs• Purchase Orders Creating vendor PO's for new software license and ensure payments • Track specialty software software’s procured specially for high end clients and projects

Managing complete asset lifecycle process (Network Storage Devices, Servers etc)Handling E2E processes for PC Lifecycle, Purchase requisition process & OPM (Oracle Tool) Managing BPO Administration cycle for Product & Services (Creation, Approval flow, invoicing & finally closure)Stakeholder/Vendor ManagementDrive & coordinate Asset Capitalization/Offset/Adjustments processMaintain & Ensure Asset Database is monitored & updated on timely basis with accuracyFixed Asset Management Processes - Responsible for maximizing the revenue via optimizing the process and standardizing steps involvedDocumentation – Maintaining & updating SOP/SOR for training and providing guidelines to users / asset ownersEfficiency Project – The project scope was to increase the PC on time return rate, in lieu of which were able to bring cost savings of 250K $ yoyPost Purchase ActivitiesDisposal, retirements, transfers review and Maintenance of capital assetsFixed Assets Operations for any change to Assets (location, retirement/disposal, org)Review Fixed Assets listings via different data sources/databasesSubmit Asset Maintenance form (CACF)PO/BPO ReceivingInvoice ManagementMIS Reporting-IT DashboardDashboard covers performance based SLA's for all IT apps. Critical report basis of strategic and management related decisions are madeCritical deliverable being prepared each month, needs timely delivery as per schedule and needs to error free and highly accurateChange mgmt, version mgmt.Excel report on collation of data from multiple IT applicationsKPI & SLA’s are one of the few key indicatorsMS Access, MacrosContract verification & signing of the contractManage complete lifecycle of asset, track it end to end from initial procurement to final disposalFinancial Reporting & Inventory ExerciseReal estate reports for Global Agilent used across various internal orgConducting Verification, locate, count & reporting results by on weekly/biweekly/monthly basis

Asset Management (Hardware and Software (Procurement))• Exposure in software lifecycle management (procurement to disposal)• Liaising with Vendor for quote for license purchase• Software license reconciliation and entitlement• Software vendor management, IT purchase and procurement exposure• Manage the highly evaluated assets of UK & Nordic clients in asset repository• Handling the end to end off - shore inventory projects, data gathering and updating the repository• Working with technicians at site to ensure they have updated repository properly or not• Initiatives taken to improve on Asset Accuracy and compliance. Also, proactively deployed many processes throughout AM to improve accurate server and hardware billing which ended in generating higher revenue for our groupClient Interaction and Quality Management• Lead weekly service review meetings with onshore’ Line of Services to discuss hot-issues, highlights and lowlights • Interact with Client's to understand the business requirements and setting up timelines, targets as per defined SLAs. Identify account requirements and transform them into Asset Management business deliverables• Setting up revenue generating reports with direct interaction with higher ups and providing a project plan for step by step working• Documentation of the Processes as per ISO:20000 guidelines & Working effectively on Process Improvement and Optimization areas • Analysis and scrutiny of daily, weekly and monthly reports prepared by Team members and to ensure regular and stringent Quality Process Reviews• Process re-engineering, Reconciliation activities, validate and check various reports prepared by team for customer• Hiring of resources for new projects and teams basis new technologies and their proficiency