I am a customer engagement and operations expert with over 10 years of experience in various domains, including aviation, hospitality, logistics, e-commerce and EdTech. I am skilled in customer relationship management, people management, and business growth strategies.Passionate about entrepreneurship and strategic investments, I am currently immersed in the dynamic world of angel investing. As a collaborative force alongside visionary entrepreneurs, I specialize in deploying both capital and hands-on expertise to fuel the growth of innovative startups.In my current role, I work closely with a diverse portfolio of companies, leveraging a unique blend of financial acumen and operational insight. Our approach involves not only providing crucial funding but also actively contributing sweat equity to propel the businesses we support to new heights.I was also a co-founder and head of strategy and ops at Mobile Mandi, a startup that provides fresh produce delivery through electric vehicles. I build the business from scratch to over 50 orders per day with an annual recurring revenue of INR 1.25 Cr, raised investment of over INR 1.5 Cr, and established a network of over 20 EV franchise partners in Ahmedabad area. I am passionate about creating innovative and sustainable solutions for the urban consumers and farmers.