Sr Business Development Specialist
Hyderabad Area, India
In my role, I successfully managed numerous projects, with a focus on Retention Accounts under the Project SMB Recharge.Orchestrated Search, Display, and YouTube Campaigns.Spearheaded initiatives addressing Coupons Frauds, Risk Management, ETO, Churn Win Back, SMB, HV & HV+ Accounts.Oversaw Data Flow Administration, managing both Inbound and Outbound Interfaces, facilitating seamless data transactions between calls and ERP Applications.Implemented effective Shift Management & Roster strategies for the team.Conducted regular Team Huddles to communicate process updates, discuss business exceptions, and address any arising issues.Assumed additional responsibilities, including the daily, weekly, monthly, and quarterly reporting of the team's overall performance.Compiled comprehensive reports into a presentation format for easy reference.Collaborated closely with the Client & Sourcing Team, actively contributing to action plans on identified opportunities.Prepared Annual & Quarterly Sales forecast reports for the entire website.