Priyanka Kumar Email & Phone Number

Delhi, India

Noida, Uttar Pradesh, India

Noida Area, India

 Demand Generation & Campaign Management:Owning lead management process – inbound & outbound both through digital and direct demand generation. Conceptualizing and executing marketing campaigns and working with different agencies to generate MQLs. Optimizing ongoing campaigns and ensuring higher ROI. Working on platforms like, SFDC and Marketo. Co-ordination & Close Looping:Close looping lead to deal by tracking leads status. Coordination with team for lead validation, assignment, progress and closures. Closely working with agencies for leads’ feedback and quality improvement. Sales and Channel Operations:Distributor’s sell-Out & inventory tracking, sales credit assignment, individual & regional performance tracking and reporting. Managing MDF for distributors in India and SAARC region.

Noida Area, India

Trianz is a Management consulting and Information technology firm headquartered in Santa Clara, USA. Responsible for Client Engagement, Sales Operations and Bid Management for India Region. Increasing revenue from existing customers as well as building new revenue funnel for solution around Amazon Web Services, Microsoft Azure and Informatica.Accountable for customer advocacy by representing the customer point of view to internal teams in resolving conflicts or issues.Drive pipeline generation and velocity to ensure qualified pipeline is at or above coverage targets for current and next quarter.Meet monthly, quarterly and annual sales targets and ensures revenue forecast accuracy in Salesforce.

Noida

 Responsible for managing Key Accounts in BFSI industry. Handled Renewals, issue resolution and ultimately client retention.  Responsible for cross-selling, up-selling, managing escalations and ensuring client satisfaction. Proactively contact customers who are at risk of cancellation and ensure to retain those customers by providing them required support on time. Working with internal teams including Business Practices, Contracts, Legal, Order Management Team for getting all orders processed smoothly including draft proposal, verifying Order Document, Purchase Order and Agreements. Responsible for updating Sr. Management for all the ongoing activities related to customer retention.

 Key Account Management through continuous nurturing of client relationship. Software Solution Sales - IBM Collaborative Suite/ Lotus Domino/Websphere & DB2 and services around it. End to end Account Management/Sales Management/Relationship management/Customer Services for assigned enterprise accounts. Managing relationship with vendors and channel partners for new opportunities, solutions and resolving issues for business transactions. Timely and accurate revenue forecasting, Account planning Preparing sales forecast reports, presentations, MIS reports and projects assignments delegated by Sr. Management.

 Responsible account management and driving revenue and market share goals for IBM Software for the overall North India SMB Market. Responsible for sales support functions like order processing, pricing, payments etc. Responsible for managing relationship with OEM and distributor.

Pgdm, It

B.Sc.(It)