Priyanka Pavithran Email & Phone Number

• Lead and manage a team of analysts, providing guidance, mentorship, and support to ensure successful delivery to clients.• Provide subject matter expertise and thought leadership in the travel and hospitality domain to clients and the internal team.• Manage project delivery, ensuring on-time and delivery of high-quality services in collaboration with internal team.• Ability to understand the exact requirements from client, build an optimized solution framework and strategically plan execution and delivery.• Develop and maintain relationships with clients to identify business needs and opportunities for service delivery.• Good understanding of revenue management processes (demand forecasting, pricing strategies, inventory optimization).• Experience in supporting enterprise data science models and the data models associated with them. Knowledge of statistics, data mining, data visualization and time series data forecasting.• Knowledge of code management and deployment process for python services. Experience of GIT, Jenkins, OSE and Splunk.• Experience in Python and SQL. Knowledge of AWS S3, Tableau.• Experience with project management tools like JIRA and ServiceNow

• Worked operations management projects in the hospitality industry to enhance data management, data models, and hence business processes for the client organization. • Developed dashboards to convert data outputs to visual insights that can be directly consumed by business users. Ensured performance enhancement of dashboards by decreasing data load time.• Enabled client to identify trends and patterns in various key business metrics, such as global trends in demand and sales.• Worked on extracting and crunching large and complex data. Identified anomalies in data and performed data cleaning before being used in the model.• Tested and deployed custom enhancements in existing forecast models. Unit and functional testing conducted for ensuring right working of the model. Orchestrated these enhancements into production code base.• Modified model training logic based on the amount of input data available for the entity. Ran training and prediction endpoints for these entities and evaluated the results.• Worked with clients in moving their existing functionalities to a new cloud-based environment. Mapped data interactions in legacy system to corresponding interactions in the new environment.

Cincinnati, Ohio, United States

• Identification of key metrics within customer demographics and purchase attributes to target profitable customer segments. Analysis used to drive marketing decisions and achieve an increase in the conversion rate of product by 20%.• Cost-Effectiveness analysis of communication touchpoints with the customers using Tableau dashboards.• Time-efficient data cleansing and feature extraction functions written in R. Predictive models built with XGBoost, Decision Trees and Neural Networks.

Bengaluru Area, India

• Developed interactive dashboards using SAP Analytics Cloud to summarize business insights and impact. Exposed business metrics and predicted product demand (accuracy of 91.5%) with supervised machine learning algorithms.• Generated new leads with business customers for landscape transformation based on client requirements using clustering for customer segmentation resulting in business growth by 12%• Initial Data Analysis and Solution Design for many Fortune 500 Clients- supported assumptions, assisted in developing business cases and analyzed technical feasibility.• Extensively worked on data extraction, manipulation and analysis using SQL on large and complex data sets with optimization. Achieved a 90% reduction in the runtime of an existing business object by writing advanced queries.• Project of the Year award for designing and implementing automated ERP solutions and business APIs as a team for a Fortune 100 client. Eliminated manual effort and increased efficiency by 60%.• Designed and developed analytical business reports for sales, distribution, material management, project management, and other cross-functional domains, delivering 4 multi-million-dollar projects successfully.• Technical Lead for Upgrade Assessments- Led a team that prepared budget estimates and project forecasts in Excel. Elaborate analysis and presentation resulted in new upgrade projects and revenue of $10.6M USD for the team.

Master'S Degree, Business Analytics

Activities and Societies: ACADEMIC PROJECTS • Natural Language Processing for Classification of Disaster tweets • Forecasting Google.

Bachelor Of Technology (Btech), Electronic And Communications Engineering

Activities and Societies: IEEE-SJCE • Completed Electronics and Communication engineering at Sri Jayachamarajendra College of Engineering.

Education record