Priyanka Roy

Priyanka Roy Email and Phone Number

Assistant Vice President at Genpact @ Genpact
new york, new york, united states
Priyanka Roy's Location
Ealing, England, United Kingdom, United Kingdom
About Priyanka Roy

15+ Years of global experience in the Order To Cash Function with roles covering delivery operations, domain consulting, digital design, GBS strategy, large scale transformation and business outcome initiatives.- Currently working as an Assistant Vice President and part of the Order to Cash Consulting team for Genpact's global clients partnering on Order to Cash Finance transformation journey's - Business Impact & Transformation initiatives, blueprinting & due diligence, SSC design and implementation support, and operationalize best practices across existing clients through domain expertise- Multiple roles during a 15+ year long stint at Genpact - Joined as a process associate (entry level) and grew into an Assistant Vice President leading delivery operations and support for over 200+ strong team. Domain experience includes managing teams and leading the Order to Cash and Accounting processes within Genpact for multiple clients.

Priyanka Roy's Current Company Details
Genpact

Genpact

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Assistant Vice President at Genpact
new york, new york, united states
Website:
genpact.com
Employees:
95060
Priyanka Roy Work Experience Details
  • Genpact
    Assistant Vice President
    Genpact Feb 2019 - Present
    London, England, United Kingdom
    Currently working as an Assistant Vice President and part of the Order to Cash Consulting team for Genpact's global clients partnering on Order to Cash Finance transformation journey's - SSC design and implementation support, Business Impact & Transformation initiatives, blueprinting & due diligence, RFX responses, and operationalize best practices across existing clients through domain expertise
    View
  • Genpact
    Assistant Vice President
    Genpact Mar 2016 - Jan 2019
    Noida Area, India
    As SDL I was responsible for successfully transitioning and leading the OTC processes. My role involved managing all aspects of operations delivery, team / people management, process improvement and client management. Ensured all process metrics & SLA’s are met, driven successful transformation projects for process improvement.
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  • Genpact
    Senior Manager
    Genpact Nov 2014 - Aug 2018
    Gurgaon
    Responsible for a Europe based client relationships; my role involves all aspects of operations deliver, people engagement, process improvement and client management for OTC & P2P processes with span of over 70+ executives.Specialties: ~ Operations Management~ Client Management~ People Management~ Core expertise Order to Cash (O2C - B2B) ~ Team Leading, Training and Development~ Consumer Collections
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  • Genpact
    Manager
    Genpact Jul 2011 - Oct 2013
    Gurgaon, India
    Managed a Team of 45+ executives and providing leadership to the team and leading operations for Order to Cash processes. Co-ordination with Process owner & sales team for Orders management, Promotions, Deductions Management, Collections, Cash application and Cash Forecasting. Build and manage senior client relationships (expectations, communications and escalation) Derive and drive issue and risk resolution solutions to ensure effective delivery and mitigation of the business impact Coaching and mentoring my Team
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Priyanka Roy Skills

Leadership Bpo Employee Engagement Business Process Outsourcing Order Management Business Analysis Vendor Management Team Management Process Improvement Operations Management Management Information Systems Customer Service Business Process Improvement Management Lean Six Sigma Order To Cash Outsourcing Transition Management Service Delivery

Priyanka Roy Education Details

  • Dow Hill School
    Dow Hill School
  • .
    .
    English Language And Literature, General

Frequently Asked Questions about Priyanka Roy

What company does Priyanka Roy work for?

Priyanka Roy works for Genpact

What is Priyanka Roy's role at the current company?

Priyanka Roy's current role is Assistant Vice President at Genpact.

What schools did Priyanka Roy attend?

Priyanka Roy attended Dow Hill School, ..

What skills is Priyanka Roy known for?

Priyanka Roy has skills like Leadership, Bpo, Employee Engagement, Business Process Outsourcing, Order Management, Business Analysis, Vendor Management, Team Management, Process Improvement, Operations Management, Management Information Systems, Customer Service.

Who are Priyanka Roy's colleagues?

Priyanka Roy's colleagues are Brian Olson, Abdul Razzak, Ramya Pallavi, Wajahat Syed, Khangsan Hoang, Sheral Cutinha, Shivani Dinkar.

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