Priyanka Singh Email and Phone Number
Priyanka Singh personal email
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I have 18+ years of strategic and hands on work experience in the financial services & Real Estate space. I graduated in economics from JMC, Delhi University & post graduated in Management from IMI Delhi.I have extensive experience in setting up Complex Operations, driving Customer Excellence, CRM Development and Channel Partner Management. I have been instrumental behind setting up and leading sustainable and efficient processes & business models with large and scalable firms such as ICICI, HDFC Ltd. I have also leveraged my experiences and skill sets, to be the driving force behind institutionalizing Real Estate start-ups like ‘Favista Real Estate Pvt Ltd’ and ‘eatwithindia’ an exciting & emerging Indian specialty Food Start up.I am currently heading the Customer Service Portfolio at Indifi Technologies responsible for enhancing Customer Experience by bringing Process Improvements and Operational Excellence. My strong Interpersonal skills and collaborative style of working helps me drive the vision of improving customer experience. My Strengths include Operations Management, Process re-engineering, People leadership, CRM & bias for action.
Indifi Technologies Private Limited
View- Website:
- cloudorange.de
- Employees:
- 154
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Director OperationsIndifi Technologies Private LimitedGurugram, Hr, In
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Associate Director OperationsIndifi Technologies Private Limited Feb 2022 - PresentGurugram, Haryana, IndiaHeading the Customer Service portfolio with an aim to enhance Customer Experience by leveraging Digital Transformation -
Deputy Vice President Card OperationsRbl Bank Dec 2018 - Aug 2021Gurgaon, IndiaManaging Process Reengineering and Audit for the Credit Cards Business with a strategic intent to drive productivity and transform the value proposition for our customers as well as for the Bank -
Founding Team MemberEatwithindia Nov 2015 - Nov 2018Noida Area, India• Led conceptualizing & institutionalizing this exciting food start up, that promotes and celebrates Indian Cuisine. • Developing Business plan and overall growth strategy along with the Founders• Led setting up of Travel vertical by collaborating with leading Travel companies• Instrumental in recruiting and onboarding chefs across India• Instrumental in developing new business initiatives, building Social media profile, & handling PR operations• Conceptualized & led marquee events like ‘Dinewithroyalty’ & ‘culinary tours’ to build customer base, build network of chefs, provide rich Indian culinary experiences and also build awareness about the company.
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Assistant Vice PresidentFavista Real Estate Pvt. Ltd Apr 2012 - Mar 2017Gurgaon, IndiaResponsible for Managing the Call center ,Data Entry team and all marketing activities for lead generation at Pan India Level.Responsible for driving Customer Excellence, CRM Development and managing end-end roles- entailing HR, Training. -
Branch ManagerHdfc Ltd Jan 2007 - Aug 2011Gurgaon, IndiaManaging the entire Branch activities which included Develop new business, Manage existing customer base, and Ensure high scores on Customer Satisfaction Appraise loan cases for walk in customers, review non-quality cases, & appraise files seeking an increase in the loan amount. Successfully address customer queries, & provide legal and technical guidance to customers Develop, Train and Manage a team of 3 Direct Reports Develop & Manage 4 Channel Partners with a team strength of over 75 sales executives Responsible for Pre & post disbursal activities, and ensure compliance to Legal & Technical norms Manage Administrative responsibilities of the Branch, like Branch Overheads, Vendor Management, Legal, Technical & Commercial documentation. -
Credit AppraiserHdfc Limited Jun 2005 - Mar 2006Chennai Area, IndiaResponsible for Appraising files for HLSIL (a wholly owned marketing subsidiary of HDFC Ltd) and other DSAs.
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Customer Account ManagerIcici Home Finance Company Limited Jul 2002 - Sep 2003Lodhi Road ,DelhiKey Responsibilities The major responsibilities included Handling the entire back end operations for disbursements of Home loans in the Delhi Region with a turnover of approximately 90 Crores per month Handling a team of 10 FTEs and continuously training them on the new processes, policies and software. Coordinating with the 3 branches of ICICI HFC in Delhi along with the Head office in Mumbai Consolidating and tracking, cases disbursed in the Delhi region on a daily basis -
Process AssociateGe Capital International Services Limited. Oct 1999 - Jun 2001Gurgaon ,IndiaResponsible for Analysing Claims and Underwriting Risks associated with ERC Westport Process
Priyanka Singh Skills
Priyanka Singh Education Details
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Marketing -
Jesus And Mary CollegeEconomics Honours -
Science With Economics
Frequently Asked Questions about Priyanka Singh
What company does Priyanka Singh work for?
Priyanka Singh works for Indifi Technologies Private Limited
What is Priyanka Singh's role at the current company?
Priyanka Singh's current role is Director Operations.
What is Priyanka Singh's email address?
Priyanka Singh's email address is pr****@****ail.com
What schools did Priyanka Singh attend?
Priyanka Singh attended International Management Institute - Imi, Jesus And Mary College, Delhi Public School - R. K. Puram.
What skills is Priyanka Singh known for?
Priyanka Singh has skills like Business Development, Management, Loans, Customer Relationship Management, Operations Management, Channel Partners, Leadership, Team Management, Team Mentoring, Early Stage Startups.
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Priyanka Singh
Associate Manager - Talent Experience| Fintech || Saas || B2B || Gtm HiringHyderabad -
Priyanka Singh
Noida -
Priyanka Singh
Sharing What I Learn About This Thing Called Life | Follow For Daily Insights, Tips And Advice To Grow Better | Personal Branding Strategist | Content Writer🖊️ | Ghostwriter👀 | Dm For Collaborations 🤝Bhubaneswar -
Priyanka Singh
Talent Acquisition Specialist | Recruitment Cycle | Candidate Pipeline Development | Client Handling | Team Management | Inhouse HiringNoida -
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