Priyanka Amble Email & Phone Number

Pune, Maharashtra, India

• Maintaining several attorney dockets for the US and abroad. Handling patent formalities (e.g filing )• Corresponding with clients and foreign associates • Set and attend reminders with respective matters• Filings, maintaining several dockets for attorneys and clients• Preparing sequence listings. Performing other administrative tasks as needed• Responsive and ensures that all documents received from clients, foreign agents• Ensures that policies and procedures are being followed on a day to day basis in relation to assigned duties, including client special instructions and in accordance with established firm guideline• Monitor and follow-up on dates associated with the US and foreign docket, including clearing dates and providing follow-up with attorneys, clients and management in order to provide adequate time to respond. • Receive and act upon client instructions, including confirmation and/or draft response to client inquiries related to US, PCT and foreign applications.• Create and maintain electronic worksheets to assist attorney in managing client needs• Track and record client-billable activities• Maintaining and prioritizing work on a daily basis and communicate if unable to meet daily responsibilities• Completion of patent formalities.,tracking status of patent applications, coordinating incoming and outgoing file transfers, and executing formal documents to meet their deadlines• Prepare invoices, reports, memos, letters and other documents.

Greater Boston Area

Business development combines sales and skills in managing relationships in order to create growth and new business for a company.-Conduct research on target accounts via – Google, Hoovers, Linkedin, Data.com, Jigsaw & other sources to help identify and tap the decision makers in the target accounts.-Identify business opportunities across globe by research,emailing and initiating outbound calls.-Research and Database(Special Focus on Custom Application Development, Mobile Application Development, Quality Assurance , Telematics & Staff Augmentation)-Identify potential clients, and the decision makers within the client organization.-Make cold calls to prospects in predefined verticals and verify the information gathered through research activities.-Set up meetings between client decision makers and company’s practice leaders/Principals.-Participate in meetings to report business prospect and status updates to management and clients. -Establish strong customer relationship by providing accurate and timely information to customers regarding inquiries such as products, pricing, quotes and issues/concerns. -Build prospect databases having vital prospect information, like contact names, designations, email address , phone number etc-Provide time-phased, qualified reports on achievement and activities-Maintain accurate records of all contacts with clients-Develop effective working relationships with customers and identify and obtain further sales and business development opportunities.

Pune Area, India

-Responsibilities: -Receive inbound calls from customers. -Answer customers questions, as well as question customers to obtain full understanding of what information is being requested. -Document all calls with regards to participant inquires accurately using Call Tracking System. -Monitor Call Tracking for responses from administrative team so call returns are done in a timely fashion. -Follow-up with customers within a 24-hour period in regards to the initial phone call. Even if it is to just touch base and let customers know inquiry is still be researched. -Knowledge of products -Provide quality customer service on every call. -Communicate clearly and effectively with participants. -Promote good listening skills. -Manage length of calls. -Recognizing and managing assertive customer calls. -Promote teamwork and call center success. -Review monthly publication of Effective Telephone Techniques. -Listen to and critique recorded conversations for purposes of improving customer skills. -Organize and prioritizes duties. -Participate in plans for team activities - may be assigned to represent the product.

Pune

-Develop and update job descriptions and job specifications-Prepare and post jobs to appropriate job board/colleges etc-Source and attract candidates by using databases, social media etc-Screen candidates resumes and job applications-Conduct interviews using various reliable personnel selection tools/methods to filter candidates within schedule-Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes-Provide analytical and well documented reports to the rest of the team-Act as a point of contact and build influential candidate relationships during the selection process.

Pune Area, India

Customer Service Executives supposed to formulate resolution and response in a timely and accurate manner. The aim is to provide excellent customer services and establishing the expectations. The main responsibility is to define a customer service strategy of the organization such as training, technology, developing, and improving employees’ skills, maintaining consistent quality control.-Answer to customer’s enquirers using the standard guidelines properly.-To make sure that all customers’ queries are well-investigated and resolved.-Assist the management and Team Manger with any assigned special projects and in specific task.

Pune Area, India

• Organize and schedule meetings and appointments• Maintain contact lists• Produce and distribute correspondence memos, letters, faxes and forms• Assist in the preparation of regularly scheduled reports• Develop and maintain a filing system• Order office supplies• Book travel arrangements• Provide general support to visitors• Provide administrative/clerical support to CEO/President.• Assist as needed with daily correspondence.• Handles all routine mail or inquiries and sets priorities.• Keeps an accurate calendar of appointments, meetings and due dates for CEO/President.• Develop agendas, coordinate logistics and refreshments for company sponsored meetings.• Prioritize and manage workload to ensure efficient, timely, and accurate processing of duties and tasks with excellent attention to detail.• Managing the day-to-day operations of the office• Organizing and maintaining files and records• Preparing and editing correspondence, reports, and presentations• Making travel and guest arrangements• Providing quality customer service• Handling Recruitment• Arranging the interviews• Maintaining the employee database.• Taking care of all admin related activities• Conducting the training programs • Front desk functions• Guest arrangement.• -Event Management• -Upkeepness of Office• -Induction & Orientation of New Joinee.

Aviation/Airway Management And Operations

Diploma in Aviation, Hospitality and Travel Management. -Self Development -Personal Grooming and Fitness -Effective Communication Skills.

Education record