Experienced and accomplished Technical Support Specialist with 4years of expertise in solving complex problems, strong focus on attention to detail, and ensuring seamless communication to end users. Demonstrated proficiency in supporting AWS Cloud servers and on perm servers, network connections. Committed to delivering superior customer experiences through a service-oriented approach and customized resolutions. I am eager to contribute my skills in problem-solving, communication, and technical proficiency to drive positive outcomes and help the company achieve its goals while fostering professional growth and development.