I am a product manager at Dell Technologies, where I create a seamless digital shopping experience for B2B enterprise customers. I have a diploma in business administration and management and a bachelor's degree in computer science. I am also certified in ITIL 4 Foundation Level and Scrum Product Owner.In my current role, I work with cross-functional teams to deliver customer-centric solutions that enhance the online purchase journey for Dell's IT infrastructure(ISG) products. I leverage my growth mindset, communication/listening skills, and technical understanding skills to conduct user research, define product vision and roadmap, prioritize features, collaborate with stakeholders, and drive product execution and delivery. I am passionate about improving the digital customer experience and driving business outcomes. I value authenticity, agility, and diversity, and I seek to bring new perspectives and insights to the product team.