Priyanka Luthra Email & Phone Number

Knoxfield, Victoria, Australia

Melbourne, Victoria, Australia

• Managing team effectively• Responsible for scanning items• Processing payments• Escalating issues to the Manager (if required)• Greeted customers in a timely fashion while quickly determining their needs.• Stocked and replenished merchandise according to store merchandising layouts.• Actively pursued personal learning and development opportunities.• Responded to customer questions and requests in a prompt & efficient manner

Melbourne, Victoria, Australia

Greeted customers in a timely fashion while quickly determining their needs.• Stocked and replenished merchandise according to store merchandising layouts.• Actively pursued personal learning and development opportunities.• Responded to customer questions and requests in a prompt & efficient manner

Oakleigh, Victoria, Australia

• Provide basic level of PC, network, and hardware support• Maintaining a fleet of printers and label printers.• Management of network and application access and licenses• Setting up computer hardware such as notebooks and desktop and related peripheral devices and deploying to end users.• Reimaging\ Rebuilding of computer and notebooks prior to re-deploying.• Logging faults with vendor and service providers for faulty hardware or services.• Onboarding/offboarding of company staff• Be responsible for hardware inventory levels and asset management• Preparation and submission of e-approvals, bills, quotations, purchase orders and inv• Drive research projects around future software or hardware implementations• Help to improve IT processes, security and systems

Box Hill, Victoria, Australia

• POS System setup, installation, and delivery of hardware and software.• Manage the implementation of POS System• Managing users via Active Directory• Be the operational support contact point for clients to call for phone, email, remote access, and on-site support.• Ensure operational delivery according to Principal instructions and Client requirements.• Visiting client sites and deploying POS software on their systems• Providing technical support to staff and managing network storage and Operating systems• Provide user training on phone, remote access, email and on-site.

Box Hill, Victoria, Australia

• Maintaining network assets and keeping them up to date• Installing various types of software according to client requirements• Undertaking small to medium IT projects• Assisting end user with technical issues and troubleshooting to resolve the issues• Maintaining logs and reporting faults/errors on servers, laptops and desktops• Deployment of new workstations and decommissioning old assets• Testing new equipment and supporting management with various deployments

Melbourne, Victoria, Australia

• Delivering excellent customer service and advising staff about the best ways to resolve any issues• Maintaining high standards of business• Nourish friendly relationships with customers to increase loyalty and boost our reputation• Dealing with various vendors and suppliers

Bachelor Of Networking, System, Networking, And Lan/Wan Management/Manager

Acs Professional Year, Information Technology

Activities and Societies: Key Subjects: Australian Business Culture and Environment, Achieving Career Success, Australian Workplace Skills.