Priyanka M. Email & Phone Number

Mclean, Virginia, United States

Washington D.C. Metro Area

* Led teams to build, test, and UAT 50 complex campaigns in three months. Managing campaign operations and platform enhancements of Adobe Campaign to deliver client KPIs.* Gathered requirements from various client teams & vendors to convert into user stories. Designed and implemented Adobe Campaign (AC) to meet client’s future needs using Agile & Waterfall methodologies.* Led and managed operations across four steams and 35 people concentrating on Marketo, event management platforms On24 & Certain, email marketing on Salesforce Marketing Cloud, data management, and language-skilled project managers supporting all of Americas for a multinational technology company.

Washington D.C. Metro Area

* Designed and implemented AC for client’s healthcare professionals and consumers, while teaching and mentoring three new analysts in AC, using Scaled Agile Framework (SAFe) that enabled the campaign migration to be completed in less than a year with little impact. Stabilized the operations by establishing and reinforcing best practices and processes across the 50 people on-shore and off-shore operation teams* Internal Consultant - Managed project requirements and ensured a successful delivery of computer backup solution to approximately 6,000 users. Worked on strategy to increase awareness about IT Security in the organization using Gamification and company-wide social networking platform.* IT Planning & Prioritization Specialist - Managed IT Change Request (CR) process and backlog of change requests. Collaborated with Architect and Client team members to devise solutions for each CR. Once a CR was prioritized, worked with leadership to plan the CRs.* Sub-task Lead & Development Testing Lead - Led six developers of the sub-task team through development and implementation of a commercial-off-the-shelf product called TIBCO, decommissioning legacy interfaces. Back-up support to the overall Development Lead. Led the development testing effort for the release. Taught and built a development testing team, and delegated test cases accordingly to ensure timely and holistic testing.

Washington D.C. Metro Area

* Development Tester - Coordinated and created the design document across four different architects and multiple team members. Addressed and incorporated client comments on the design document. Conducted Integration Testing of multiple developers' code and worked with the developers and the Requirements Team to ensure all scenarios have been tested. Documented test scenarios and results for reporting to the client.* Operations Deployment Specialist - Learned UNIX commands to maintain both the Production and Training environments. Deployed three major releases working with one to two team members. Led, independently, one major release to completion, delivering on time and on budget with minimum issues.* Requirements Analyst - Evaluated business requirements translating them into concrete and testable system requirements. Assisted the client to write successfully business requirements for a release as part of a "60-day Tiger Team" effort.

Washington D.C. Metro Area

Designed an automatic reporting methodology. Created queries to generate internal and external reports and escalated any discrepancies. Trained employees on the new system at the client site.

Washington D.C. Metro Area

Analyzed and completed orders to have certain dial networks removed, saving the company over $100,000 in monthly recurring costs from maintaining the dial networks. Analyzed and inventoried different network sites within the company to ensure accurate inventory of items in the database.

Bachelor Of Engineering (B.E.), Industrial & Systems Engineering

Master Of Business Administration (M.B.A.), Marketing; Strategy & Leadership