Priyanka More Email & Phone Number

Montreal, Quebec, Canada

• Develop and maintain project schedules, ensuring timely completion of tasks and milestones.• Coordinate and facilitate communication between team members, stakeholders, and external partners.• Monitor project progress, identify potential risks, and proactively address any issues or bottlenecks.• Develop test plans, test cases, and conduct thorough testing to identify and report any defects or issues.• Conduct in-depth literature reviews and document findings concisely to provide relevant information for decision-making processes.

Toronto, Ontario, Canada

• Tracking and managing the cafeteria’s complete functioning and identifying and resolving issues by coordinating with managers from departments, such as marketing, accounting, and human resources.• Acting as a proactive liaison between the customers and the team whenever needed.• Coordinate administrative logistics, travel, and accommodation to ensure smooth operations of the cafeteria.• Effectively handle written and verbal communication within and outside the cafeteria, draft correspondence, respond to inquiries and handle phone calls and emails.• Resolve day-to-day issues, evaluate daily procedures, develop and implement strategies for quality improvement to ensure efficient operations and excellent client care.• Maintain a record of all information, personal files, payroll files, and financial information of more than 15 employees daily.

Mumbai, Maharashtra, India

• Supported the development and implementation of a well-managed workflow at the clinic, eventually promoting the whole clinic's performance.• Provided confidential administrative support, ensuring professionalism in handling administrative matters, and maintaining organizational efficiency.• Managed multiple operatories independently and utilized time efficiently to support daily procedures. Coordinated meetings, kept track of decisions made in meetings, and followed up on actions to be taken.• Worked independently and made decisions to determine appropriate action, showing excellent judgment with finance and budget and problem-solving skills.• Handled HR requests, hired, trained, directed, and supervised support staff, followed HR policies and procedures, and ensured staff members met their job responsibilities.• Contributed to the development and maintenance of administrative and clinical policies, promoting awareness and adherence among staff members.

Maharashtra, India

• Planned and scheduled appointments, gave post-op instructions, answered calls, filed records, handled payments, and other administrative responsibilities.• Addressed patient concerns promptly via email, call or in person and coordinated with specialists to schedule appointments for special cases.• Managed inventory, handled the paperwork, and insurance claims with flexibility.• Handled patients of all age groups including small kids and geriatric patients with physical disabilities or other health conditions.• Managed and updated appointment schedules for senior leaders and other team members, ensuring accuracy and timeliness.

Navi Mumbai, Maharashtra, India

• Worked in a fast-paced environment with USA-based healthcare physicians to analyze, interpret data and incorporate the feedback given by physicians to ensure that the quality of data on the EMR (EPIC) is maintained.• Organized and prioritized work, worked under pressure to meet deadlines, and handled interruptions and changing priorities to ensure efficient operations of the office.• Worked with the QA team to make sure that the documented data meets the required standards.• Demonstrated knowledge and compatibility with various software to ensure effective use of technology in the office.• Worked under HIPPA compliant system and was constantly engaged in problem-solving activities to enhance teamwork.

Pgdm, Health Information/Medical Records Administration/Administrator

Bachelor'S Degree, Bachelor Of Dental Surgery

Higher Secondary Certificate, Science