A performance-driven operations leader, Priyankar Ghosh has more than 23 years of work experience in mortgage banking and financial services, specializing in business strategy, P&L management, organization development and customer satisfaction. He is working at SitusAMC (www.situsamc.com) as Managing Director, Head of Shared Services, and resides in St. Louis, Missouri. In his current role, Priyankar leads global resources for Shared Services Operations Group to maximize platform efficiency while enhancing financial profitability, service delivery, quality, regulatory adherence and compliance.Priyankar was previously working with Altisource for 14 years in various roles. In his final role at Altisource, Priyankar was Head of all US Originations, handling multiple businesses including Trelix (www.Trelix.com), Altisource Fulfillment Operations, Granite Risk Mgnt, Title, Trustee, Closing, Recording & Post Closing, and REO Settlement Services, and was responsible for profitability, compliance, and client management. He also held VP and Director positions at Ocwen and Altisource, and headed QA & Risk Management, Residential Loss Mitigation, Mortgage Servicing, Loan Resolution and Underwriting. Before joining Ocwen/Altisource in 2005, Priyankar worked with Sitel Corporation and Wipro managing large teams. Priyankar completed his Bachelors in Electronics and Post-Graduation in Management from Indian Institute of Management (IIM Kozhikode). He also completed the ‘Innovation Acceleration Program’ from Tuck School of Business, Dartmouth. He is registered and licensed Mortgage Loan Originator (NMLS, U.S. License #268244) and is a certified Six Sigma Black Belt. During his free time, Priyankar volunteers with American Red Cross, Art of Living Foundation and Habitat for Humanity.Key Skills:• Strategic Planning and Execution • Leadership and Organization Development• P&L management• Quality and Customer Satisfaction • Process Re-engineering and Automation