o Conduct thorough analysis of client processes, shaping Solution/System Requirements Document (SRD).o Collaborate closely with non-technical business partners to facilitate discussions on intricate technical-business requirements, leading to effective Solution Design / Software Requirements Specifications (SDS/SRS).o Partner with business, project managers, technical resources, internal system owners, and external vendors (CRA, MRQ, Symcor, DCM/RRD, Broadridge), ensuring precise project execution across the SDLC.o Apply expertise in use case analysis, articulate stories in Gherkin format, and execute projects through Scaled Agile and waterfall methodologies as applicable.o Perform comprehensive SWOT, Gap, Impact, Risk, and Stakeholder analyses.o Utilize advanced project management tools including Visio, JIRA, Confluence, JTMF, MS Word, MS Excel, MS PowerPoint, and MS Access.o Streamline project workflows using Scrum and Kanban methodologies in JIRA, fostering collaborative documentation and knowledge sharing within Confluence.o Create impactful data visualizations and dashboards using Excel, Access, Power BI, and Tableau to enhance decision-making processes.o Conduct System Integration Testing (SIT) and Performance Acceptance Testing (PAT) for mainframe system/process enhancements, business requirements, and production environment defect fixes.o Provide support for live production issues, facilitating information correlation for developers to streamline issue resolution, and ensure timely delivery of the final product.o Proactively respond to business inquiries regarding system functionality and code-related questions, eliminating the need for intermediary communication with developers and fostering efficient collaboration between technical and non-technical stakeholders.

Unlock Your Potential: Technical Business Analyst Offering Tutoring with Live Real-Life Projects to Enhance Your Programming, Management, and Analytical Skills!

Community College Co-Op Student @ Darlington / Work Control- Data analysis for Milestone Adherence Report for a weekly insight of Maintenance, Engineering, Supply Chain and Operations department for Darlington Nuclear Station- Create Preventive Maintenance work’s logic plan in Visio for employees to execute planned work safely and reliably- Insights for the upcoming 23 week’s scheduled work in Power BI- GAP analysis, AS-IS TO-BE documentation for Plant Reliability List (Plant Health)- SCR (Station Condition Record) co-ordinator representing work control department- POND (Plan Of the Next Day) delivery to the department for the upcoming week’s priority work

• Provide program support using a coaching or non-directive approach• Provide excellent customer service to students when working in groups, drop-in, or one-on-one support• Ability to actively listen and paraphrase in the tutoring process• Set SMART (Specific, Measurable Achievable, Realistic and Time-bound) goals for each tutoring session with a student driven agenda• Provide advice on effective study skills and strategies to enhance learning new information• Maintain confidentiality• Refer students to appropriate campus services for additional support• Set and maintain professional boundaries and working relationships

Student Leadership and Transition Services

As a Scrum Master of a team of 5 people, assisted and managed the team for the project for Bayfield Ford Lincoln and did web development with ASP.NET and MsSQL

🎯Collaborated with the program coordinator as a PROGRAM ASSISTANT on a one-month initiative aimed at enhancing the student experience within the Design and Visual Arts Department🎯Proposed and implemented program improvement ideas to enrich the educational experience for students across five technical programs.🎯Facilitated student collaboration and engagement through various initiatives during the brief tenure.🎯Facilitated student collaboration and engagement through various initiatives during the brief tenure.Organized and coordinated events to foster a sense of community and support among students.🎯 Assisted ~1500 international students from across the globe, particularly focusing on improving the international student experience during their time at Georgian College.