About Vira DesignsVira Designs is your single source for your Web, Design, Print, Marketing and Multimedia needs. Our designers, developers and consultants will help you create your brand awareness while increasing your customer base.Vira Designs is creative powerhouse that offers solutions to create and increase your brand presence in the market. At Vira Designs we understand the importance of communication and time. We believe that to beat the market you have to be different from the market. Vira Designs will conceptualize, design & deliver your product on time. We believe that customer satisfaction is the only fuel for any company and we strongly incorporate that in our work. At Vira Designs we value our clients and put there needs first.We engage our customers in the design process. We research our client’s business and market position before we present a solution. Based on our research, we architect your product to best suite your market needs. We promise to keep you engaged in our design, building and deployment process.Email us at contact@viradesigns.com for more information

Working with Optical NTAC as an Optical Engineer focused on Element Management System Support.- Systems and EMS code upgrade support- Building processes for the systems- Assist with lab testing and first office application support.- Pre-Implementation Lab Testing- Create & distribute technical bulletins- Network trend analysis & metrics- Network activation test & turn up- Troubleshoot with Regional and Divisional NOC and Support teams for critical and above network event.

• Lead developer for the Voice Switch and System Operation’s Wiki project. Managed a small engineering team responsible for back-end and front-end wiki-site development.• Developed, deployed, and maintained web applications and tools for Wiki-site using PHP, Servlets, JSP and MySQL.• Collaborated with project managers to evaluate and prioritize new features and their functionality.• Tracked changes and suggested optimization of the system for the application.• Added individual entries and developed format for future entries and indexes. • Overlooked training of individuals within the group.

• Performed queries using MySQL and Access in multiple databases, created daily reports and reconciled missing data.• Provided quality customer service through phone, email, and in-person.• Conveyed messages to customers in a reassuring manner with step by step instructions.