Investigated customer concerns through personal interviews, identified root causes and potential solutions to meet their needs,striving for first-contact resolution Worked with cross sectional teams including product and marketing to communicate customer feedback, identify trends, and contributed to product development

Roles and Responsibilities1)Develop Content Ideas and dive deeper into the ideas.2)Do Data Research and Study about Finance News, Company Analysis3)Produce Quality Content and make Social media posts for Instagram and LinkedIn

Collaborated with team members to successfully onboard and manage the database of 250+ paying guest accommodations Assisted in the onboarding process for interns, contributing to their integration into the team

Led a 15+ member team, coordinating logistics and volunteers for 40+ food donation drives in North Delhi. Collaborated with POCs from multiple districts for The Mega Food Donation Drive, delivering over 80,000 meals to those in need.