As a senior waiter, I am an experienced front-of-house staff member responsible for providing exceptional customer service. I have a strong customer service skills, attention to detail, and the ability to communicate effectively and handle pressure. Extensive food and wine knowledge. Core strengths are organization, teamwork, and calm professionalism

* Learning POS systems for entering orders, processing payments, generating checks/receipts.* Accompany sommelier on wine cellar tours for high-end clientele. Absorb knowledge about vintages and pairings.* Complete training program covering hotel policies, procedures, customer service standards* Handle special projects and initiatives for exposure to leadership assignments* Assist with front office duties like checking guests in and out, making reservations, answering phones, and learning Back of the House. * Complete training modules on hotel systems, policies, services, safety procedures* Take on small projects like updating menus, Food and wine paring, attending Train the Trainer courses etc. * Continuing development through ongoing training courses and mentorship

I worked in a all day fining restaurant called cafe mercara