Based in Rotterdam, Netherlands, Sana Commerce BV is a software development company that provides SAAS e-commerce solutions worldwide. I was responsible for leading the offshore development center in Sri Lanka, reporting directly to the Group CEO. I oversaw the development center's entire operation. My roles and responsibilities included:• Setting and Communicating Vision and Strategy• Implementing strategies to improve operational efficiency.• Decision-Making• Develop and implement the company policies and procedures.• Collaborate with shareholders and leadership to achieve the organization’s goals.• Manage and oversee all departments in the operation of the Sana Commerce Sri Lanka• Build and nurture professional relationships with key stakeholders, both locally and globally.• Financial stewardship involves managing the company's budget and financial performance, including accurate forecasting.• Ensure compliance with all relevant laws and regulations related to the organization's operations.• Driving efficiency, identifying and mitigating risks, and ensuring adherence to quality processes.• Recruiting, motivating, and retaining employees while leading the team to deliver top-notch service.• Analyze and monitor key performance indicators (KPIs) to pinpoint improvement areas, including recommendations for ongoing enhancement.• Assessment and proactive management of risks related to country, staff, finances, and other operational factors.Key Accomplishments of Leadership• Scaled up the organization 14 to 200 employees• Development of the unique Sana culture, fostering a work environment that encourages innovation, collaboration, and growth.• Led the Sana Sri Lanka to recognition as one of the "50 Best Workplaces to Work," "10 Best Workplaces for Women," and "10 Best Workplaces for Millennials” by Great Place to Work• Recognition as one of 10 best workplace IT and IT enables

I spearheaded the software development operation, driving efficiency, mitigating risks, and ensuring adherence to quality processes. From recruiting, motivating, and retaining top talent to overseeing project delivery and product development, I set the bar high. With a focus on fostering a culture of growth and excellence, I led the technical team and collaborated closely with business stakeholders to build strong partnerships and deliver exceptional service. Managing all stages of the software development life cycle, my goal was always to exceed expectations.

Directed software development projects by ensuring punctual delivery, quality, and adherence to budget constraints. Mentored and cultivated the skills of team members whilst fostering development and contributing to the expansion of the development centre. Demonstrated robust understanding of Agile methodologies by facilitating adaptive project management and effective software development.Key Accomplishment: • Improved optimising processes and pinpointing areas for improvement.• Led end-to-end talent acquisition, development, and retention initiatives, spearheading comprehensive recruitment processes for fostering professional growth.• Effectively managed software development projects, ensuring timely delivery, quality, and budget adherence.• Optimised the software development life cycle, streamlining processes and identifying areas for improvement.• Mentored and developed team members, enhancing their skills and contributing to the growth of the development center.• Maintained strong knowledge of Agile methodologies, facilitating adaptive project management and efficient software development.

Evaluated optimal performance and reliability of the company's IT infrastructure, including in-house software development. Collaborated with global telecom providers by interacting with diverse stakeholders to cultivate robust partnerships and deliver telecom solutions. Executed IT strategies that elevated operational efficiency and played a role in the company's expansion. Guided talented team in navigating the dynamic telecom industry, surmounting technical challenges, and attaining business objectives.Key Accomplishment: • Recognised for steering IT operations and managing telecom and software engineering teams at a UK-registered telecom solution provider in Sri Lanka, specialising in VOIP solutions and call termination.

Sarasa Soft Solutions is a software development and systems consultancy company specializing in developing and delivering high-end software solutions to the retail and distribution sectors. I led software development teams in designing, developing, implementing, optimizing, maintaining, and troubleshooting software projects to ensure punctual delivery, quality, and adherence to budget constraints while meeting company objectives

Ecode Lanka Software Pvt. Ltd. was a subsidiary of Aexis Belgium & The Netherlands.• Supported the full software development life cycle (SDLC) at Ecode Lanka Software.• Developed tailored solutions to meet customer requirements by utilising a variety of technologies.• Proficiently employed technologies such as Visual Studio, MS SQL Server, and MySQL to achieve project goals.• Interacted with cross-functional teams to ensure the successful execution of software projects.• Gained comprehensive experience in software engineering practices and customer-focused solution development during my tenure.

DPIT was the Information technology arm of David Peris Motor Company.• Developed tailored solutions to meet customer requirements by utilising various technologies.• Proficiently employed technologies such as Visual Studio, Oracle, MS SQL Server, and MySQL to achieve project goals.• Interacted with cross-functional teams to ensure the successful execution of software projects.• Gained comprehensive experience in software engineering practices and customer-focused solution development during my tenure.