Priya Sharma Email & Phone Number

Pune, Maharashtra, India

• Develop dashboards and reports to analyze, monitor, report on Cloud consumption of and related services to proactively identify opportunities for optimization.
• Monitor cloud consumption at the account level to detect, investigate, manage anomalies alerts and unplanned spikes
• Implement and identifying opportunity to improve the processes, procedures, and governance to manage, make transparent, and optimize the costs accrued by Cloud services to protect the financial investment of Cloud.

Pune, Maharashtra, India

• Work with various stakeholders to collect reporting requirements and drive continues improvements
• Managing end to end of the ITIL processes and contributes to process improvement.
• Engaging with business owners on the client side for escalation management.
• Collaborate with the team to craft dashboards, reports and build analytical representation.

New Delhi Area, India

• Handling MIS reporting including Periodic reports (daily, weekly, monthly).
• Provide reporting and analytical information support to Management team.
• Managing and deliver tracking and reporting for key KPI/SLA’s in the business and identify trends
• Perform ad-hoc data analysis to support the business initiatives
• Provided customer service including, but not limited to, the handling of all customers' comments, questions, concerns and requests.

Okhla Phase II New Delhi

Bachelor Of Commerce - Bcom

Master'S Degree, Business/Commerce, General