Sonali Priya

Sonali Priya Email and Phone Number

Customer Success | Project Management | SaaS | Logistics @ Tech Mahindra
pune, maharashtra, india
Sonali Priya's Location
Bengaluru, Karnataka, India, India
About Sonali Priya

I'm a Project Manager at Shipsy, specializing in seamless onboarding for new customers on our SaaS platform. My focus includes ensuring understanding, monitoring subscription renewals, and proactively engaging clients for retention. With over 5 years in sales and post-sales management, I've led teams to achieve operational excellence, implementing strategies that enhance customer experience and loyalty.I'm passionate about exploring opportunities to add value. If you're seeking a dynamic leader with a track record in SaaS and logistics project management, let's connect!

Sonali Priya's Current Company Details
Tech Mahindra

Tech Mahindra

View
Customer Success | Project Management | SaaS | Logistics
pune, maharashtra, india
Website:
techmahindra.com
Employees:
109765
Sonali Priya Work Experience Details
  • Tech Mahindra
    Sr. Business Analyst
    Tech Mahindra Oct 2024 - Present
  • Phreesia
    Senior Client Services Manager
    Phreesia May 2024 - Sep 2024
    Phreesia is a leading HealthTech NYSE-listed organization in the US, offering health care organizations with a set of applications and features to automate and manage patient intake.
  • Shipsy
    Project Manager
    Shipsy Apr 2021 - Apr 2024
    Bengaluru, Karnataka, India
    -Responsible for the onboarding process for new customers, ensuring a seamless transition and understanding of our SaaS platform.-Monitor customer subscription renewals and proactively engage customers to ensure retention.-Establish and track key customer success metrics, providing regular reports to internal stakeholders.
  • Shipsy
    Manager Post Sales
    Shipsy Oct 2019 - Apr 2021
    Mumbai Area, India
    • Managing top key accounts both SMEs and Enterprise for new and repeated sales.• Onboarding new clients by giving successful demos of the platform.• Retention of the MRR and keeping the churn ratio below 10%.• Enhance company’s business from customers by developing a long-standing relationship.• Creating a viable business for key customers by product portfolio understanding and opportunity exploration.• Act like an owner internally, and co-ordinate with each department in… Show more • Managing top key accounts both SMEs and Enterprise for new and repeated sales.• Onboarding new clients by giving successful demos of the platform.• Retention of the MRR and keeping the churn ratio below 10%.• Enhance company’s business from customers by developing a long-standing relationship.• Creating a viable business for key customers by product portfolio understanding and opportunity exploration.• Act like an owner internally, and co-ordinate with each department in the scalar chain for 100% effective order execution. Show less
  • Lodha Group
    Sales Manager
    Lodha Group Jan 2019 - Sep 2019
    Mumbai Area, India
    Work Involved: Looking after sales of signature projects like Palava, Amara, Casa Viva and helping clients with suitable inventory as per their budget and requirement to avoid loss of lead. Building good rapport with Channel Partners and generating business through them. Generating leads through personal references and existing client. Attending walk-in clients at the site office and giving information about the project & convincing them for the project compare to other… Show more Work Involved: Looking after sales of signature projects like Palava, Amara, Casa Viva and helping clients with suitable inventory as per their budget and requirement to avoid loss of lead. Building good rapport with Channel Partners and generating business through them. Generating leads through personal references and existing client. Attending walk-in clients at the site office and giving information about the project & convincing them for the project compare to other surrounding projects. Giving Quotations, Negotiations and closing the deal. To take active follow up of the enquiries taken & convert them in to actual bookings. Attending and arranging corporate and residential events to generate prospective leads. Follow-ups for collection up to 20% OCR of the client. Co-ordination with various financial organizations for loan approval and payment disbursals during stages of project execution. Monitor and make PPT presentation on the activities of the competitors which would help to analyse business opportunities and threats. Preparing MIS and making weekly review PPT presentation of sales executed. Actively doing Corporate & Personal presentations. Able to produce my own leads flow, through personal referrals from satisfied buyers. Show less
  • Fern Hotels & Resorts
    Summer Intern
    Fern Hotels & Resorts Feb 2018 - May 2018
    Mumbai, Maharashtra, India
    -Identify new markets and business opportunities and increase sales.-Implements all sales action plans related to my market areas as outlined in the marketing plan.-Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.-Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.-Builds and strengthens… Show more -Identify new markets and business opportunities and increase sales.-Implements all sales action plans related to my market areas as outlined in the marketing plan.-Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.-Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.-Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.-Manage and develops relationships with key internal and external stakeholders.-Executes and supports the operational aspects of business booked. Show less

Sonali Priya Education Details

Frequently Asked Questions about Sonali Priya

What company does Sonali Priya work for?

Sonali Priya works for Tech Mahindra

What is Sonali Priya's role at the current company?

Sonali Priya's current role is Customer Success | Project Management | SaaS | Logistics.

What schools did Sonali Priya attend?

Sonali Priya attended Ibs Mumbai, Patna Women's College, Notre Dame Academy, Patna.

Who are Sonali Priya's colleagues?

Sonali Priya's colleagues are Luis Enrique Rangel Bautista, Mounika Atmuri, Sainath Nadagatti, Rakesh V S, Polu Sindhura, Pradeep Sahayaraj, Shivakumar Sk.

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