Responsible for PnL of Jorhat Branch , Manipur Branch and Nagaland BranchResponsible for run the operation successfully on daily basis.ATM ReplenishmentClient ManagementCRMPnL Fleet ManagementOperations Team ManagementAuditBusiness OperationsNegotiations SkillsVault Management

ICICI Merchant Services - Alliance First Data and ICICI Bank• Handling the portfolio of Bihar State for achieving the target and generate the revenue and make the state profitable.• Revenue growth of Bihar State 5% per month since my joining.• Providing the end to end payment solution to the merchant via POS, ECOM, M-PAYMENT, • Before Joining merchant base was 1100. And now it’s 3500. With the avg of 250 acquiring adding pm.• Revenue 20 Lakh pm on Acquiring and getting revenue of existing merchant is 1cr Aprx pm. • Ensuring the churn % of merchant should be less than 5 % of Acquiring. • Reporting to the Director with responsibility for operational, sales and people management within Bihar State.• Controlling management accounts with attention to essential criteria for net profit, including sales, shrinkage• Working with closely with Regional heads and Zonal head of ICICI bank (Bihar state) for generating the business. • Ensuring 100% Audit Compliance for the sourced business with respect to fresh sourcing

✓ Perform various activities with support from other functions to increase FOOTFALL in. stores as walk-ins is key to success in Retail business.✓ Handling secondary & Tertiary sales of Vodafone mini store.✓ Driving the Revenue generating activities through Post-Paid, M-Pesa, E-Top up Sales, Prepaid Sim sales, Value added services Sales, Data card, Handsets and Sim Replacement.✓ Handling a team of 30 CCEs & 30 Retail Outlets in 3 districts ( Siwan, Chhapra & Hajipur).✓ Handling 2 TL's and 1 Promoter for Siwan, Chhapra & Hajipur)✓ Maintain Q&Q audit score of Retail Outlet (Vodafone Mini Store) as per National average.✓ Maintain TAT for Queries/Request/Complain & SIM Replacement. ✓ Managing all the requirement of Touch Point & extending support to CCE for achieving targets.✓ Responsible for Complaint Management and Grooming of CCE & Retail Outlet.✓ Maintain Sales MIS & Monitoring all. operational activity which includes CAF Pendency Clearance.✓ Finalize location for new of Retail Outlet basis locality & covered pop.

# Joined here as an Executive and then got Promoted as Sr. Executive and then Team Leader and Last got Promoted as Branch Manager# Managing corporate and B2B sales.# Full accountability of branch including supervision of sales and support staffs, and recruit and training of fresh Sales Representatives# Conducted Promotional activities, which are aimed at building# Set branch goals revenue generation# Strategic Consulting, including business plan & sales strategy development.# Maintaining Branch with profitable business NIKOL Branch/ Ahmedabad# Created a productive working environment by instituting effective staff meetings.# Providing Training to the Executives, & Sr. Executives on the Job training.# Handling the team of 10 Executive and Sr. Executive. And generating business from my Team. # Acquired new accounts to restore lost business and kept profitability. Used sales skills, account administration, proven sales methods and approaches to develop 80 percent new customer base and preserve profit margin.# Business Canvassing / Marketing.# Branch Accounting / Administration, # Instrumental in Marketing Research, Corporate Sales & Marketing and Relationship Management

# Deftly managing the marketing & business development operations across Corporate & Channel verticals, across Delhi/ NCR region, dealing in a diverse product range of consumer durables including AC, Audio system, LCD, CTV etc# Seamlessly exploit industry contacts and network to get quick access to information on upcoming projects/ventures in the region# Recognized financially strong/ cost-effective and reliable new projects and establishing strategic alliances to facilitate deeper market penetration thereby increasing profit margin# Develop new profitable business partners across South Delhi region from main competition vendors while analyzing latest marketing trends, tracking competitor’s activities & providing valuable inputs for fine tuning sales & marketing strategies# Conducted market analysis to get a fair idea of the latest market trends and the competitor moves ahead to achieve market share metrics through innovative market penetration strategies# Undertook extensive negotiations to finalize the terms & conditions of the contract # Accountable for regularly maintaining DSR & MIS Reports for strategic review and planning

# Managed corporate sales as well as Retail sales.# Major Accounts (Suzuki, Minda, Mitsubishi, Capero, T.V.S Sundaram).# Sourcing of business of all financial products with the team and other channels.# Handled the team of Personal Financial Consultant. # CRM building relationship with the corporate client.# Conducted Promotional activities, which are aimed at building relationships and revenues.# Relationship Management between Reliance Life Insurance and Reliance Money.

Liton Lighting is deals and manufactures in light bulbs and fitting. It is a Delhi based Proprietor ship firm.# Managing intuitional (R/C) sales.# Handling various products (HPMV, HPSV, Metal halide Lamps).# Major Accounts (CPWD, PWD, BSNL, NAGAR NIGAM, MES).