Ceo At Aguna Solutions
Current
Feb 2022 - Present
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Probal Thakurta Email & Phone Number
CEO at Aguna Solutions
at
Aguna Solutions
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✓ Verified Jun 2026
3 data sources
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Who is Probal Thakurta? Overview
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Quick answer
Probal Thakurta is listed as CEO at Aguna Solutions at Aguna Solutions, based in Delhi, India, India. AeroLeads shows a matched LinkedIn profile for Probal Thakurta.
Probal Thakurta previously worked as Senior Partner at Agilitics Pte. Ltd. and Senior Delivery Manager at Metamor Software Solutions. Probal Thakurta holds Prince2 Registered Practitioner, Project Management from Eq Systems.
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Email format at Aguna Solutions
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Aguna Solutions
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Profile bio
About Probal Thakurta
Professional Summary:* Combine technical expertise with strong business acumen and operational understanding; ensure all technical strategies and activities align with corporate goals* Expertly oversee large-scale IT projects, networks, and infrastructures—from initial planning and development to implementation and enhancements* Successfully completed all project ahead of schedule and under budget* Proficient in Operations/Regulatory Risk Management, Transactional Quality, Strategic and Corporate Quality* Responsible for Enterprise Risk Management from IT Operations and Data Security standpoint* Conducted internal and on-site/external (including opinion) audits at various locations in accordance with ISO standards 20000, 27001, 31000, etc* Helped eliminating gaps and ensured compliances on various ISO standards* Key player in inducting various Quality Management, Change Management initiatives at various stages of the business process* As a part of risk management program, was involved in risk identification, risk analysis, risk evaluation, risk treatment, acceptance of risk, and management of residual risks, communicating, monitoring and reviewing risks* Managed time effectively throughout entire audit cycle from planning to report* Process creations, enhancements and service improvements and documentation based on ITIL, ISO 20000 with aspects of ISO 31000 and 27001* Efficient in driving on-time, accurate and quality service delivery under stiff deadlines while adhering to Standard Operating Procedures and company policies* An excellent People Manager with superior inter-personal abilities and Mentoring skills. Adept in conflict resolution
Listed skills include Cisco Technologies, Wan, Service Delivery, Switches, and 46 others.
Current workplace
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10 roles
Probal Thakurta work experience
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Senior Partner
Current=> Interacting extensively with line of business clients for process enhancement or project implementation=> Executive change agent; developed transformation plans for Service Management and Network and Telecommunications organizations=> Manage strategic planning to optimize resources, improve throughputs, and enhance system performance parameters=> As a.
Mar 2016 - Present
Senior Delivery Manager
* Interacting extensively with line of business clients for process enhancement or project implementation* Setting up a quality team, designing model for calibration* Conduct formal skip levels with the associates* Executive Complaints Handling – setting up a process to manage or defuse potential escalations by providing elevated support* Conducting.
Jan 2014 - Mar 2016
It Consultant/Project Manager
Multiple
Employee:*Complete Network designing and planning of Chinaco - Hospital in China*Implementation of Voice and COS for HCPI, USA*Implementation of Wireless MESH networks, Surveillance, RFID’s*Capacity Planning for HeapHeap.com using Cloud (Amazon AWS – EC2)*Configuration of IP multicast routing*Coaching and Development sessions for Team Managers and.
Nov 2012 - Jan 2014
Lead Customer Service Manager
Employee:* Manage and coordinate breakdown of incidents within incident/problem management teams*Assist in contract content creation related to network, data and voice solutions*Analyze real time data for specific client deliverables to effectively scope solutions*Mentor team members with technical queries and troubleshoot VoIP related problems*Planning.
Sep 2006 - Aug 2011
Service Manager
*Manage multiple project assignments and communicate with internal and external stakeholders.*Provide functional support and direction to associates and team leaders on customer support needs*Assess customer needs and plan required infrastructure*Vendor/Supplier management, 3rd party support liaison*Set up monthly meetings with customer, for service review.
Oct 2005 - Sep 2006
Head Of Service Desk
*Lead Service Desk ST Micro Team and Delhi Satellite Helpdesk Team*Establish Call Handling procedures to meet targets as per internal Service Desk process*Provide training on ST Micro network and Equant Network for new candidates*SPOC function for customer ST Microelectronics. Maintain and troubleshoot Global Network of ST Microelectronics*Maintain.
Jun 2003 - Sep 2005
Network Controller
*Maintain clients’ end to end network connectivity and provide solutions and guidelines by working on their respective routers *Equant maintained) and frame relay switches*Maintain high speed and low speed circuits*Configure, troubleshoot and maintain modems, ISDN lines and IDB units*Maintain, troubleshoot and restore leased lines for maximum uptime*Build.
Sep 2001 - Jun 2003
Systems Engineer
*Provide networking solutions for LAN and WAN to customer Ministry of Defense, Government of India *Assemble Servers and PCs, configure hardware and software RAID.*Install and maintain MAN using RAS router for Ministry of Defense.*Install, configure and maintain computer based training system and Cisco router (805 Model) on a X.25 network for WAN.
Aug 2000 - Aug 2001
Service Engineer
Mangalan Enterprises
PC and Scanner Maintenance Install and repair bar-code scanners, printers and Intel X86 PC's
May 1998 - Feb 2000
4 education records
Probal Thakurta education
Prince2 Registered Practitioner, Project Management
Eq Systems
Bachelor Of Commerce; Diploma, 2003; Commerce
High School, Science
Srp Inter College
Diploma In It, Information Technology
Niit
FAQ
Frequently asked questions about Probal Thakurta
Quick answers generated from the profile data available on this page.
What company does Probal Thakurta work for?
Probal Thakurta works for Aguna Solutions.
What is Probal Thakurta's role at Aguna Solutions?
Probal Thakurta is listed as CEO at Aguna Solutions at Aguna Solutions.
Where is Probal Thakurta based?
Probal Thakurta is based in Delhi, India, India while working with Aguna Solutions.
What companies has Probal Thakurta worked for?
Probal Thakurta has worked for Aguna Solutions, Agilitics Pte. Ltd., Metamor Software Solutions, Multiple, and Orange Business Services.
How can I contact Probal Thakurta?
You can use AeroLeads to view verified contact signals for Probal Thakurta at Aguna Solutions, including work email, phone, and LinkedIn data when available.
What schools did Probal Thakurta attend?
Probal Thakurta holds Prince2 Registered Practitioner, Project Management from Eq Systems.
What skills is Probal Thakurta known for?
Probal Thakurta is listed with skills including Cisco Technologies, Wan, Service Delivery, Switches, Telecommunications, Itil, Voip, and It Service Management.
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