My position focuses primarily on the business relationship with the client and leveraging PICS ITech's technical resources to improve their operational efficiencies. The CIO shows our clients ways they can improve their bottom line through technology and points out potential areas of business risk.In addition, it is the CIO's responsibility to continually prove to our client the value of our services. The CIO is the client's main point of contact. This includes being a resource for… Show more My position focuses primarily on the business relationship with the client and leveraging PICS ITech's technical resources to improve their operational efficiencies. The CIO shows our clients ways they can improve their bottom line through technology and points out potential areas of business risk.In addition, it is the CIO's responsibility to continually prove to our client the value of our services. The CIO is the client's main point of contact. This includes being a resource for their sales needs and an escalated contact for service-related issues. Client satisfaction, contract renewals and discovering additional opportunities fall under the realm of the CIO. Show less

EIRC is a nonprofit organization recognized by the state of New Jersey as an LEA (Local Education Agency, 18A:6-95.1). The Technology Division provides solutions including: EIRC-Connect Broadband Internet Solution, evaluations, infrastructure, and onsite staffing. We provide these technology solutions to schools, communities, nonprofit organizations, and privately held businesses.As Director of Technology Services, I monitor the day-to-day functionality of the Technology Division, which… Show more EIRC is a nonprofit organization recognized by the state of New Jersey as an LEA (Local Education Agency, 18A:6-95.1). The Technology Division provides solutions including: EIRC-Connect Broadband Internet Solution, evaluations, infrastructure, and onsite staffing. We provide these technology solutions to schools, communities, nonprofit organizations, and privately held businesses.As Director of Technology Services, I monitor the day-to-day functionality of the Technology Division, which includes overseeing the department’s employees, budget and customers. In addition to managing the department, I am directly involved with customer projects and purchasing. Show less

Oversaw the day-to-day department functions along with employees and the customers they serviced. I would work directly with customers on projects and help maintain a healthy working relationship with the company and the technology solutions it offered.

As a consultant, I worked with the Camden City Board of Education as its technology support and network administrator. Supporting but not limited to: helpdesk, servers, switches, routers, and client machines.