Daniel Cj Email & Phone Number

India

Product Vision Focus: Leading Embedded Rewards vision for our SaaS B2B product. Strengthening integrations with global SaaS leaders like Qualtrics, Salesforce, HubSpot, Microsoft Teams, Dynamics 365, Marketo, SurveyMonkey, and more for best-in-class customer experience.

India

Product Manager BHN Rewards ( Blackhawk Network- Global Leader in Rewards & Incentives ). ✅ SaaS B2B Product✅ Define product strategy and roadmap✅ Collaborate with cross-functional teams✅ Requirement Gathering✅ Drive product development and launch✅ Analyze market trends and user feedback✅ Launched BHN Rewards App in Microsoft Teams, Salesforce and Dynamics.

Responsible for CPaaS product discovery, delivery and marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products. Working with sales, marketing and support to ensure revenue and.

Cochin Area, India

• Owns the end-to-end project coordination activities with cross-functional teams starting with requirement gathering from client to getting the UAT sign off from the client.
• Agile Practitioner, played role of both Product owner and Scrum master
• Worked in customer experience enhancement using data-driven personalization resulting in 40% user engagement.Implemented RPA (Robotic process automation) project successfully for client and reduced the manual labor.
• Always worked on multiple products & applications for the client including RPA projects
• Initiated practice of Design thinking across the project and the organization
• Mentored Junior BAs and conducted BA forums across the organizationSpearheaded Design thinking workshops and Design sprints for an Insurtech SaaS product -Buyer Rhythms engine

Chennai Area, India

Responsible for Mobile App development Projects and Business Analytics Projects.Handling Business Analysis for Data science project at German conglomerate company - Responsible for building a Sales Analytics Dashboard and various ML models Also handles key account manager role and new project proposal initiation to the existing client, by identifying gaps.

Chennai Area, India

• Overall responsibility of revamping the face of the key revenue generating product – Directverify, resulting to 11% increase in the revenue
• Worked as the product head for multiple R&D products at Myeasydocs, understands development processes – SDLC/Agile – very analytical with problem-solving and conflict resolution skills to help identify, communicate and.
• Created the roadmap and vision for Itranscripts, the second most successful product at myeasydocs.
• Initiated several operation automation projects likeo Settlement Automation Projecto MIS Automation projecto Integrated Notification platformo Internal CRM platform for customer support.o Quality Check for Directverify
• Successfully implemented directverify system in Anna University, the largest client of myeasydocs, taking care of multiple requirements from Controller of Examinations, within short period of time
• Initiated Online and Social media marketing for the key B2C products

Coimbatore Area, India

• Functional Testing, Automation Testing and Mainframe Testing of dot net applications.
• Test lead and single Point of Contact for Automation team in Coimbatore and deliverance of required output in a short span of time.
• Actively involved in Analysis, Design, Development and Implementation of components for automation, working closely with clients based in Australia.
• Understood the business flow in a short time and could help team in all testing phases.
• Conducting knowledge transfer to the new joiners and organizing project level activities.
• Working closely with internal customers (directors, project managers, team leads) as well as clients to study gaps in technical/soft skills and address issues effectively.

Master Of Business Administration (Mba), Business Administration, Management In Operations And Systems

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering

Activities and Societies: IEEE active member