Tracey S. Email & Phone Number

Fond Du Lac, Wisconsin, United States

I assist Human Resources with recruitment, on-boarding, translation for employee safety training, benefits, and employee reviews. I aide job seekers with accessing the application and cultural index in Spanish . Also, I translate for job interviews and any communication needs that pop up with native Spanish speakers who need to access the help of Human Resources. I use written translation skills for marketing communications, employee handbooks, manuals and machine instruction manuals as the need arises.

United States

-Providing superior one call resolution to bilingual and English speaking customers-Mentoring of trainees and evaluation of potential bilingual employees as to communicative competence in customer service and business terminology.- Resolving customer concerns and complaints regarding delivery, store interactions,and payment processing questions.-Assisting customers with product orders, tracking, returns, and damaged/defective items.

Master Of Education - Med, Second Languages And Cultures Educaiton, Cum Laude

Diploma, Receptionist

Bachelor Of Music, Broad Area Music Education, Magna Cum Laude

Activities and Societies: Jazz Band, Orchestra, Concert Band Winner of Concerto Competition