• Developed and implemented innovative strategies to enhance English language training for personnel in the aviation, medical, and Tech industries.• Collaborated with well-known enterprises in the Dominican Republic, Puerto Rico, and USA to deliver top-notch language training solutions.• Led a team to create and execute structured methods for qualifying personnel in English language proficiency.

• Conducted interviews and filtered candidates for open positions at OrionTek.• Planned and participated in the recruitment and selection of job applicants.• Facilitated the offer process by extending offers and negotiating employment terms.• Ensured all screening, hiring, and selection were in accordance with employment laws and regulations.

Field RecruiterAdvensusNov 2019 - Jun 2020 · 8 mos• Connect & engage with contact center’s Potential Leads. • Phone screen and interview candidates to assess candidates.• Development of marketing strategy plan.• Schedule candidates for in-person interviews with hiring managers and solicit feedback.• Conducting interviews and filtering candidates for open positions.• Navigate all workflow phases in the Applicant Tracking System.Patient Care CoordinatorPatient Care CoordinatorOne Homecare Solutions2017 - 2019 · 2 yrs• Aid Homebound patients, hospitals and healthcare companies with complex inquiries • Check medical prescriptions for Insurance Compliance • Assist & follow up on medical supplement and equipment delivery with dispatch department• Collected co-pays, co-insurance and all other balances• Communicated with other doctor offices, imaging offices, and all other organizations as needed• Organized and maintained patient charting process, prioritized and reviewed charts for completeness.Health AdvocateHealth AdvocateWellness Plan of AmericaFeb 2015 - 2016• Set up doctor & specialist’s appointments.• Arrange and provide bloodwork discounts.• Answer Supplemental Health Discount Plans Inquiries.• Approve and Deny Refunds.• Email handling.Technical Support SpecialistAlorica2015 - 2016• Impart general troubleshooting to electronic devices.• Set up & reset controllers of Operating Systems.• Submit refunds for approval.• Send tickets to tier 2 department.