Faisal Khan Ms-It Ms-Cs, Dcis Cism Cisa Ceh Itil Mcitp Pcnse Email & Phone Number

Dubai, Ae

Difc, Dubai

Dubai Uae

Ensure the streamlined operation of the IT Infrastructure in alignment with the business objectives of the organization. Manage and ensure the confidentiality, integrity, availability and efficient operation of the information systems that support core organizational & business functions.• Supervise and ensure the efficient operation of the company’s network, servers, databases, and client equipment. This includes managing the IT staff responsible for monitoring and diagnosing systems… Show more Ensure the streamlined operation of the IT Infrastructure in alignment with the business objectives of the organization. Manage and ensure the confidentiality, integrity, availability and efficient operation of the information systems that support core organizational & business functions.• Supervise and ensure the efficient operation of the company’s network, servers, databases, and client equipment. This includes managing the IT staff responsible for monitoring and diagnosing systems, network and hardware problems.• Implement and Manage an ITIL Based IT Helpdesk and Operations Management System that is linked to an IT Service Catalogue as part the IT Service Management implementation (ITSM) through ITIL. Oversee the entire Help Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all ITIL based procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions.• Analyzed business processing logic in Oracle Based ERP System and Coordinate user requirements for the ERP System.• Plan, Design, Implement and Manage Corporate Data Center project to develop highly secure, redundant, Scalable and available Data Center.• • Manage Complete Project Life Cycle of organization’s network infrastructure (Implement Routers and switches in 6 Offices) which cuts the Network Operation Cost by 50%.• Implement and Managed Virtual Servers in Production Environment using VMware ESXi Server Platform.• Develop, Implement and Manage IT security policy with security in depth strategy to provide a secure and available network and system environment.• Manages terabyte corporate RDBMS data centre operated on windows 2008, 2003 & Linux enterprise server platforms.• Design, Implement and manage highly redundant and secure messaging infrastructure based on Microsoft Exchange 2007 CCR-SCR. Show less

Ensure the stable operation of the outsource computer networks. Core responsibility includes planning, developing, configuring, managing and optimizing complete IT Infrastructure.• Plan, Design and Manage Data Centre Consolidation Projects of enterprise clients (IFFCO & Daimler Chrysler UAE).• Manage Service maintenance contracts of various enterprise clients (Including Shuaa Capital, Peninsula Shipping, Al-Attar Properties, Fraser IBC Legal Consultants, Scott Bader,… Show more Ensure the stable operation of the outsource computer networks. Core responsibility includes planning, developing, configuring, managing and optimizing complete IT Infrastructure.• Plan, Design and Manage Data Centre Consolidation Projects of enterprise clients (IFFCO & Daimler Chrysler UAE).• Manage Service maintenance contracts of various enterprise clients (Including Shuaa Capital, Peninsula Shipping, Al-Attar Properties, Fraser IBC Legal Consultants, Scott Bader, Taiyo Membrane Corporation)• Provide on-site technical support for wide range of the customers of the organization.• Manage Team of Cabling Professionals. Plan, Design and Manage Projects which includes Complete Structured Cabling (Data and Voice), Fiber Optic Connectivity and Installation of Various Servers and Cabling Racks. Show less

Provided on-site technical support for end users' PC and network.Responsible for operating system and desktop software installation, PC upgrading and network troubleshooting. Planed and implemented TCP/IP network for various Clients.

Ensure the stable operation of the in-house computer network.Planned and designed the organization's LAN network. Installed and configured Microsoft Windows server, network switches and cable wiring.Worked on Windows Server 2000 Active Directory and Mail Server diagnostics, troubleshooting, and recovery.TECHNICAL AND MANAGEMENT SKILLSIT policy planning and management.IT infrastructure & Disaster Recovery planning and management.Enterprise data centre and… Show more Ensure the stable operation of the in-house computer network.Planned and designed the organization's LAN network. Installed and configured Microsoft Windows server, network switches and cable wiring.Worked on Windows Server 2000 Active Directory and Mail Server diagnostics, troubleshooting, and recovery.TECHNICAL AND MANAGEMENT SKILLSIT policy planning and management.IT infrastructure & Disaster Recovery planning and management.Enterprise data centre and telecommunications management.Information Security policy and management.Managing all phases of IT project life cycle. Show less

Ms-It, It (Networking)

Diploma In Telecomminication Management, Telecommunications

Mba (Mis), Information Systems

Diploma In Computer Maintenance, Computer Maintenance

Master Of Science (Ms), Computer Science