As a facilitator, I engage a group of people to understand their common objectives and assists them to plan how to achieve these objectives; in doing so, I remain "neutral" meaning I do not take a particular position in the discussion. In short, I enable groups and organizations to work more effectively; to collaborate and achieve synergy. FiSH! is something I cover within my institution, however, I can provide training to outside companies/agencies using a soft skills training program not affiliated with FiSH! Contact for further details.

Provide academic and occupational advising, educational and career planningDevelop and implement a departmental effectiveness plan for program areaCreate and maintain data files necessary for specific program selection Participate in recruitment, marketing, orientation, registration, career/job fairs, and other activitiesContribute to unit planning, assessment, and College institutional effectiveness effortsContribute to the coordination of equipment acquisitions and purchasingAnswer general inquiries concerning College programs, services, and enrollmentManage large caseload of participants ensuring goals are met for consistent successful placement into workforceMarket research analysis for program management and implementationGrant application research

Recruit, enroll and case manage participants/studentsOrganize, collect and assess data to ensure performance measures are met/exceededPlan, create and present information to both small and large groupsConduct training workshops for participants Work cooperatively with the SFSC Career Center, Career Source Heartland and local employers in securing jobs for permanent placement of Farmworker participantsAttend quarterly mandatory statewide trainingComplete state and federal reports for performance as needed/quarterly basisManage large caseload of participants ensuring goals are met for consistent successful placement into workforce

Purchase of bulk quantities of tiresVendor estimate inquiries Analysis of expenditures vs revenueMitigate business purchasesGeneration of reports to include product sales, service and losses

Maintain progress report to ensure target successAid with customer service inquiries concerning accounts using internal and external reportsAnalyze financial reports to identify merchant service customers and unit goalProcess customer transactions within established guidelines/government regulations and other legal processes Identify and make sales referrals, generating leads for sales - personal and business, using financial reportsIntroduce customers to new products and services/ conduct group presentations for salesHandle safe deposit, ATM, vault and night drop activities other activities as needed (private policy content)

Balance daily shift totals to include cash, credit card, Lotto, and fuel Operation of POS equipment to include, register, lottery machine, fuel console, credit card machine Manage scheduling/ vacation/ off days for other employees/team members Maintenance inventory (including purchasing)Ensure maximum sales by providing knowledgeable information of products and ensuring the “extra mile customer service experience”