As a Democracy and Fragility Fellow, I was seated at USAID's Office for Conflict Management and Mitigation (CMM) in the Bureau on Democracy, Conflict, and Humanitarian Assistance (DCHA). I helped develop new assessment methods for fragile countries and studied USAID programming in complex crises.

Analyst on teams of 3-5 people for medium-sized consulting firm specializing in the banking and financial services industries. Analyzed over one million checking and savings accounts for a major Latin American bank. Recommended pricing changes implemented by management resulting in $2 million in added revenue. Co-managed telemarketing campaign. Managed Merger Integration Office for $40 billion merger of two Western regional banks. Developed and implemented merger crisis communication plan with senior management team. Managed secretarial staff. Analyzed efficiency ratio improvement opportunities by line of business and presented recommendations to CEO and CFO of merged bank.