Executive Team Member:- Part of the Executive Team, one of three members, including the Founder and CEO.Team Leadership & Management:- Led and managed teams, including staff action plans and hiring processes.- Oversaw production and operations teams, handling maintenance, transport, and logistics.Client Interaction & Relations:- Engaged with chefs and hospitality group owners, ensuring product standards.- Worked collaboratively to avoid supply or quality issues, exploring new product offerings.Investor Relations:- Led investor relations meetings, updating potential and existing investors.- Provided production updates and projections during investor meetings and lunch sessions.Farm Operations Management:- Head grower - lead the production team in the commercial production of leafy greens and herbs including; Lettuces, Basils, Mustard greens, Parsley, Rocket, Chillis, and Tomatoes.- Microgreens product offerings included: Basil, Parsley, Lemonbalm, Red Shiso, Sorrel, Coriander, Pea Shoots, Spring Onion, and Mint.- Managed whole farm inventory, Orders & Distribution, and production/operational stock.Research & Development:- Led onsite research projects on most major variables of the production, to determine the most suitable solution for our setup including; Tower Design, Light (spectrum, intensity, timings), Growing Medium, Planting Density, Nutrient solution, Irrigation method, Water capture, Water filtration/sterilisation.- Annual R&D reporting and justification to continue funding from Future Food Systems Industry Partnership. Engagement with External Partners:- Part of the Future Food Systems Australia - Collaborative Research Centre, working with Universities and Government/Industry bodies.- Collaborated closely with Agronomists and chemists from Converte: Bio-Agri Nutrient Supplier to develop a custom nutrient mix suiting Vertical Patch’s requirements.

Appointment Coordination: - Scheduled venue and logistic appointments, managed follow-ups, and coordinated seamlessly with professionals to guarantee a flawlessly executed exam event day.Budget Planning: - Collaborated with managers and business units to ascertain event and project budgets, ensuring financial objectives aligned with goals.Client Needs Assessment: - Conducted client interviews to assess desires and requirements for each event, tailoring services to meet and exceed client expectations.Customer Relationship Management: - Cultivated strong university client relationships, resulting in a high rate of returning clients, attributed to the delivery of optimal customer service and satisfaction.Team Motivation & Workflow Optimisation: - Implemented strategies to motivate and support creative staff, fostering an environment conducive to excellent workflow and heightened productivity.Staff Management: - Oversaw staffing requirements, including hiring additional personnel when necessary. Conducted comprehensive training sessions for all casual support staff members.- Providing constructive feedback and counselling to optimise individual and team performance.

Technical Support Excellence: - Provided high-quality technical support to candidates, addressing queries from onboarding procedures to exam-day technical issues.Data Analysis and Monitoring: - Conducted input and analysis of query data metrics to monitor frequent/recurring candidate issues.Query Management: - Escalated, prioritised, and triaged queries, determining efficient response plans in terms of quantity and quality of support delivered.Collaborative Team Player: - Collaborated with and assisted fellow support staff in a positive and friendly manner.Continuous Improvement: - Consistently sought feedback and incorporated it into work for continuous improvement.

Data Collection & Processing: - Executed high-volume data collection and processing with precision and accuracy.Project Assistance: - Provided essential assistance to PhD candidates, spanning initial research, project preparation/administration, fieldwork, and presentation of results.Laboratory Competency: - Demonstrated high proficiency in PC1 and PC2 laboratories, adhering to protocols and maintaining safety standards.Collaboration & Support: - Effectively liaised and collaborated with faculty members, offering assistance and support as needed.Applications of Halophyte Rhizosphere Bacteria: - Collaborated closely on a project utilizing salinity-resistant cyanobacteria for germination and establishment of native grass species in Central Australia. Conducted culturing, isolating bacteria, and developing a successful encapsulation and storage method.Global Grape Microbiome Survey: - Contributed to a global research project assessing vineyard microbiomes worldwide. Collected bulk & rhizosphere soil samples, leaf trait samples, and relevant data from vineyards in rural NSW. Performed quantitative data collection in the lab, including pH, sugar content (degrees Brix), soil microbial biodiversity (microresp), etc.

Menu Development: - Conducted comprehensive menu research and development, crafting new recipes and seasonal menus.Kitchen Management: - Oversaw kitchen processes, including stock ordering, communication with suppliers, and budgeting and costing of menus.Training & Performance Reviews: - Conducted training sessions and performance reviews for new employees, contributing to the optimisation of team efficiency.Culinary Precision: - Ensured the preparation of high-quality meals, maintaining culinary standards and consistency.Floor Staff Management: - Expanded responsibilities by actively engaging in floor staff duties, managing customers, tables, and service.Customer Service Excellence: - Consistently delivered high-quality customer service, actively receiving and integrating feedback to enhance overall service quality.

Food Preparation Excellence: - Demonstrated excellence in food preparation, ensuring ingredients were meticulously handled and dishes were prepared to the highest standards.Culinary Skill: - Executed cooking for breakfast and lunch meals, consistently delivering plates of the highest quality in a fast-paced and demanding environment.Customer Engagement: - Maintained positive customer engagement, upholding a positive attitude even under pressure, and contributing to a welcoming atmosphere.Training & Instruction: - Provided comprehensive training and instruction for new employees, ensuring a seamless onboarding process and fostering a skilled team.Kitchen Management: - Managed kitchen processes, overseeing the seamless flow of operations. Coordinated kitchen staff, ensuring efficient teamwork and adherence to culinary standards.