Harveer Athwal Email & Phone Number

Watford, England, United Kingdom

Watford, England, United Kingdom

Watford, England, United Kingdom

- Onboarding new clients onto our payroll, ensuring they have right to work documents - Stay up to date with current government Tax, NI and IR35 regulations - Answering phone and email queries- Making outbound calls to contractors as and when necessary- Ensuring that all contract information held on our systems is up to date and accurate- Be fully compliant with FCSA regulations

Amsterdam, North Holland, Netherlands

• Lead, develop and motivate the warehouse team • Manage day to day running of the warehouse team• Support warehouse manager with performance reviews• Be the guardian of compliance for the warehouse staff• Responsible for any escalations both customer and staff related

Amsterdam Area, Netherlands

• Speaking to customers over the phone to help any changes they need to make on their booking• Replying to emails and messages from customers all over the world in English• Handling any complaints that may arise and using our judgement to make a conclusion, based on company procedures• Navigating different online IT tools and browsers to provide accurate information and follow set processes• Maintaing Quarterly KPI's

Amsterdam Area, Netherlands

• Prospecting new GP’s (General Dentist) who may be suitable to offer Invisalign Go• Contact GP’s to present product and overcome any objections they may have• Use a variety of methods including calls, emails, texts and remote presentations • Account manage customers until their first case is submitted • Maintain medical knowledge which is required in conversations with GP’s• Maintain sales targets and KPI’s which include recruitment target and activation rate• Communicate effectively with other departments and maintain a good relationship

Watford, United Kingdom

• Managing the channel partner development program for the UK and Ireland• Researching potential new business partners utilising a variety of sources • Cold calling potential clients to introduce benefit of partnership agreement• Collating and filtering sales lead data held on CRM database system • Keeping existing partners informed of new products and building long term relationships• Be a trusted advisor to new partners when they have a requirement for our products • Ensuring that monthly KPIs and sales revenue targets are achieved• Due to my success I created a role within the company which is now being mirrored in other Nordic countries in our region

London, United Kingdom

• Redressing cases which have been upheld by using specified calculations and excel formulas.• Reviewing the complaint to make sure all linked loans have been redressed.• Ensuring Lloyd’s guidelines, protocols and targets are met on a daily basis.• Maintaining a high quality check score.

Watford

• Managing accounts for clients who had been mis-sold payment protection insurance• Liaising with clients in relation to their claims and obtaining required paperwork• Completing claims documentation and forwarding information to the relevant Lender• Tracking claims in progress from instigation point through to completion • Negotiating with Lenders when needed to ensure a reasonable outcome to claims• Informing client of settlement obtained and chasing payments agreed from Lenders• Ensuring that SLA targets were achieved and a high level of service provided• Due to my experience in credit control I implemented a credit control process to help recover payments due from customers

Watford, United Kingdom

• Managing accounts on behalf of clients whose loans had fallen into arrears• Liaising with clients over the telephone in an effort to collect arrears payments• Establishing clients income and working with them to input a repayment plan• Maximising the recovery of monies owed without taking legal action where possible• Instigating legal action to recover diligent accounts when no agreements could be made• Liaising extensively with clients, Solicitors, Courts and Bailiffs to collect monies owed • Due to me continuously exceeding my targets, I was promoted to the ‘High Risk’ team, which contact customers who have shown no intention to pay.

Bachelor’S Degree, Applied Economics And Business

Higher National Diploma, Business And Finance

A-Level, English Language

A-Level, Business Studies