At Pitney Bowes, my focus is on driving innovation in e-commerce logistics through agile product development and strategic project planning. With over 20 years of exp in Technology Industry, and strong track record in delivery management and expertise in cloud solutions and event driven distributed systems, my role as Director of Product Development involves building and leading high-performing teams to launch new services, modernize digital integration and optimize cost. We have successfully introduced a returns drop-off service, improving parcel volume and enhancing user experience.Our team's efforts in implementing cost-saving initiatives have been recognized with industry accolades, reflecting our commitment to operational excellence and technological advancement. By fostering collaboration across functions and emphasizing data-driven decision-making, we continually strive to improve system scale, performance, and efficiency. My hands-on experience in delivery management and serverless framework reinforces our mission to deliver reliable and scalable solutions in the rapidly evolving field of global e-commerce and customer engagement. Core Competency:• Agile Product Development & Strategic Project Planning▪ Stakeholders & End-To-End Delivery Management▪ Budget & Resource Allocation, Timelines and Risk Management▪ Building High Performing and Highly Engaged Teams▪ Mentorship and Coaching.▪ Leading Strategic Initiatives.▪ Data Driven Decision Making.Technical Skills:- AWS, Cloud Computing & Serverless Architecture (Angular, Node and AWS)- Event Driven Systems & Microservices (Java, .Net, Kafka, Mongo, K8)- Data Modelling, Analytics & Visualization, DAX (Power BI, SQL Server Microsoft Tech Stack)- Data Streaming and Warehousing, Integration and Analysis Services (SSIS, SSAS)- OIDC Connect, Federated Security (OpenAM)- REST Micro Services- Azure DevOps & JenkinsDomains:• eCommerce Logistics• Customer Engagement• Communication Delivery & Tracking• Software Marketplace Integrations