Spearheaded SIE team on OfficeJet Pro NPI Programs with a strong emphasis on collaborative leadership and customer-centric approaches.Performed data analysis and visualization to characterize new product feature and design algorithm.Designed comprehensive End-to-end system level test to ensure product compliance to legal and quality standards.Facilitated productive collaboration with stakeholders to review critical issues and driving them to closure with priortization… Show more Spearheaded SIE team on OfficeJet Pro NPI Programs with a strong emphasis on collaborative leadership and customer-centric approaches.Performed data analysis and visualization to characterize new product feature and design algorithm.Designed comprehensive End-to-end system level test to ensure product compliance to legal and quality standards.Facilitated productive collaboration with stakeholders to review critical issues and driving them to closure with priortization and risk sharing.Lead cross-functional team to improve Product quality and Customer experience with ROI proposal to Senior Management.Demonstrated exceptional capability in project management by successfully managing frequent changes in NPI scope, schedule, resource allocation and field escalations.Provided training and mentorship to junior engineers. Show less

• Innovated the Equipment Audit process through Digitalisation.• Developed the digitalisation of Daily Logging procedures, with refinements based on review of daily application.• Monitored daily gas consumption and generated Greenhouse Gases consumption report to customer.• Worked closely with supervisor to review and officially document Standard Operating Procedures.• Standardised and distributed Standard On-the-Job Training Qualification procedure to all… Show more • Innovated the Equipment Audit process through Digitalisation.• Developed the digitalisation of Daily Logging procedures, with refinements based on review of daily application.• Monitored daily gas consumption and generated Greenhouse Gases consumption report to customer.• Worked closely with supervisor to review and officially document Standard Operating Procedures.• Standardised and distributed Standard On-the-Job Training Qualification procedure to all employees.• Independently gathered information and monitored on the training status of current and new employees. Show less

• Attended to Taxpayers regarding Tax filing concerns• Communicated with Taxpayers courteously during the peak filing period• Managed back-end administrative work independently