Katelynn Nevaeh Morgan Email & Phone Number

ProInsites provides instant customer satisfaction with customized projects specifically designed for their needs. ProInsites promotes dynamic insights for your online presence. ProInsites protects your companies brand which more importantly brings you new business.

Promotes positive outreaches to local community efforts to create a change within society. Change Movement works with High School organizations raising awareness of making an impact in their generation on their decision making process. That entails from the scope of College to lifestyle choices. Change Movement also refers and implements strategic involvements with parents and coaches to help shape the generation to come.

Strategically and tactically organized and structured activities, paying particular attention to detail for planned and unplanned projects, roles, and responsibilities.Assisted in marketing strategy and projects, including print ads, purchasing items used for b2b relations and tradeshows; brand ambassador for special products. Managed pricing margin analysis on commodity items to offer cost-effective programs to customers.Established and maintained a trusted role in handling company confidential and business sensitive documents.Worked on multiple objectives simultaneously; performed executive admin activities to include, maintaining executive and office calendars, ordering office supplies, scheduling meetings and conferences, coordinating travel arrangements, preparing and filing expense reports, and drafting and/or preparing interoffice correspondence (form letters, reports, tables, spreadsheets, conference related material). Demonstrated strong verbal and written communication, team work and interpersonal skills.Directed graphic development during presentation storyboarding.Wrote, edited, proofed, and coordinated content of presentations.Managed workload and prioritized activities of all direct reports under the CEO to ensure timely completion.Participated in process improvement for the Marketing Department’s Quality Management System. This included collecting and reporting accurate data involving activities and accomplishments in the areas of flavoring systems, documentation, and internal procedures.

Trained logistics coordinators to ensure on-time delivery of direct shipments.Performed data entry and accounts payable duties of freight cost analysis into SAP.Investigated, resolved, and negotiated claims for outstanding invoices for over the road or Oceanic Carriers.Established and monitored related performance metrics of all carries.Created data system for claims analysis for logistic coordinators to manage.Develop an integrated training schedule, including course schedules, instructors, rooms/locations and participants.Liaised to remote location training points -of-contact and to instructors in the field.Communicated requirements and time-frame for training participants.Supported and worked closely with the training development team to ensure familiarity with the training curriculum.Managed the training material reproduction and distribution process.

Processed and maintained renewals and expanded existing freight and cargo accounts based on needs and requirements of clients.Received top Account Manager for 3 consecutive years. Advocated on behalf of clientele and ensured excellent service delivery with respect to client implantation, researching client inquiries, addressed client invoicing, trained clients on strategies to achieve business continuity, and created report analyses as needed.Administered and completed pricing analysis reports, tracked system of commodities and offered expenditure programs for freight costs, to include gas and weight receipts.Received inbound calls from customers and obtained all necessary information to schedule and respond to requested services.Generated work orders, researched and ordered all necessary parts, materials, and equipment to complete each job.Assisted with management of daily logistics tasks, to include job scheduling, technician scheduling, dispatch and vendor sourcing.Conducted daily review of Project Manager’s inspection reports and advised customers of maintenance priorities.Shared with on-call rotation to answer after-hour service calls as required.Provided customer service support to clientele in various leadership positions. Executed excellent relationship building skills, which facilitated upselling.Prepared clear, concise, and accurate presentation content. Managed workload and prioritized activities to ensure timely completion of assignments.Detailed and results oriented, strong communication skills by acting as a liaison between FC and client by communicating customer needs and expectations, and most importantly that those needs are managed and met per clientele business development