Wayne Cai Email & Phone Number

Shanghai, China

Manage Machine Learning / Artificial Intelligence (AI) and graphics IP development programs to ensure that program goals and objectives are met. • Coordinate plans and actions for multi-site, multi-cultural teams into a cohesive whole. • Lead team communications, including program reviews with management and clients. Proactively involve others in planning, decision making, and implementation efforts. • Facilitate problem resolution with other groups, both internal and external. Deal effectively with people in tense situations, confronte and resolve conflicts effectively.

Shanghai, China

IBM executive's delegate to manage end-to-end Client Emergency Response Team (CERT), to recover critical client's IBM system outage. The end-to-end IBM CERT team includes development engineers, product field engineers, and field service engineers; •Responsible to evaluate the business impact, and properly manage IBM technical resource worldwide to recover the system and reduce the business impact to the minimum level in a timely manner.•Serves as a single owner & communication focal for the client and internal teams. Responsible for reporting the progress to the IBM executives.

Shanghai City, China

Managing 20 software engineers in developing multi-tier distributed enterprise storage software in c, Java. Lead technical initiatives and innovations for product enhancement and evolution.• Manage complex software design projects from kickoff to successful launch. Work with global teams to estimate engineering efforts, prioritize projects, plan implementations. • Mentor, grow and empower team members in software design and implementation. Drive for innovation and efficiency.ACHIEVEMENTS: * Contributed to the mid to low end storage revenue 60% annual growth to USD 800 million. * Led the SAS data migration innovation project and gained sales of USD 25 million.

Shanghai, China

Managed Shanghai customer engineering organization to provide engineering support to OEM / ODM graphics card / PC / server projects. The OEM customers are HP, Dell, Acer, Samsung, etc. • 1 year as customer engineering site manager managing 4 department managers (AE, SW AE, PM, CQE) and 40 indirect reports. 5 years as project management department manager.• Collaborated with OEM customers and EMS/ODM partners in jointly managing customer projects and solving reported technical issues. Built close relationships with customer executives. • Set up the customer engineering teams and built engineering capabilities. Set up new work processes to manage project deliverables from worldwide development teams. • Managed a USD 6 million annual budget including forecast, plan analysis and financial controls. ACHIEVEMENTS: * Grew the number of projects by 5 times from 40 in year 2007 to 200 in year 2012, corresponding revenues from these projects are USD 480 million in 2007 and USD 2 billion in 2012. * Took over all OEM discrete desktop graphics account support and total 50 projects from AMD Toronto in year 2010. * Built the Shanghai site technical capabilities. Increased the technical issue local resolution rate from 60% to 90%. Increased customer project on-time launch rate from 75% to 95%.

Toronto, Canada

Managed 150 million USD / year of tier 1 PC customer integrated or discrete graphic programs. Led and motivated total of 12 engineers in multiple geographical locations. • Collaborate with OEM and ODM customers in monitoring project status, controlling projects changes, identifying and mitigating project risks. Drove timely issue resolution to meet project schedule.• Visited customers globally to define program plan and deliverables, and review programs. • ACHIEVEMENTS: Contributed to company’s new desktop chipset business 10 times growth to USD 350 million in 2006. Delivered AMD’s first strategic chipset program with Dell CDC in 2006. Increased my customer’s satisfaction rate to 95%.

London, Ontario, Canada

StarTech.com is a fast growing computer parts B2B eBusiness. Managed products through their lifecycles including market analysis, product definition and design, manufacturing outsourcing, and product launch.• Managed USD 0.5 million product marketing budget. Responsible for advertisement planning, execution and result evaluation. • Worked closely with sales account managers, marketing communication department, and e-retailers to increase on-line sales.ACHIEVEMENTS: For the assigned network product line and computer cable product line, achieved USD 14 million in sales and 75% annual sales growth.

Toronto, Canada

Worked in a cross functional team including engineering and marketing on a unified messaging software product. • Participated in the large scale software development cycle in a design organization of 350 software engineers. Contributed to specification, design, coding, documentation, unit/integration test, build scheduling, and defect tracking. • Developed software using multi-tier client server architecture, object oriented programming (OOP), Visual C++, Telephony API (TAPI), ODBC, and version control.ACHIEVEMENT: The developed new automation feature reduces call center operating cost by USD 0.5 million / year.

St. Louis, Us

Worked in a cross functional team composed of marketing, engineering, and manufacturing on industry-leading ophthalmic microsurgical equipment new functionalities.• Participated in the full new product development cycle. • Developed software using C++, Visual C++, Visual Basic, OOP, and version control.ACHIEVEMENT: The new functionalities increased product Sales by 30% to USD 450 million in the first year of the launch.

Mba

Ivey MBA program has been consistantly ranked within top 40 business schools in the world by Business Week, Financial Times, and Wall.

Bachelor Of Science (B.Sc.), Electrical Engineering

Electrical Engineering