Spearheading the development and execution of digital marketing strategies for international clients, aligning with their goals in Dubai, London, and Australia.Leading a team of 20 professionals, fostering collaboration and creativity to achieve project objectives, including the successful management of the firm's rebranding initiative.Building and maintaining strong global client relationships, resulting in an 80% increase in client satisfaction.Overseeing digital campaigns from inception to completion, ensuring alignment with client expectations, adherence to deadlines, and budget constraints.Managing budgets effectively to maximize return on investment while maintaining transparent communication with clients.Successfully handling more than 6 projects simultaneously, ensuring each project meets objectives and deadlines.Contributing to global expansion strategies and identifying new business opportunities for the agency.Solely managing Delhi office, overseeing daily operations, maintaining a positive work environment, and actively collaborating with HR to enhance team communication and conflict resolution.Boosting firm productivity by rehiring staff led to a 75% improvement in overall efficiency; successfully building a strong team ensures a skilled workforce for effective project delivery.Enhancing client satisfaction by 80%, exceeding needs and expectations, and boosting brand visibility by 65%, strengthening the firm's market presence.Actively collaborating with the business development team for sales, contributing to client acquisition and revenue growth, while closely working with the founder to execute strategic plans and contribute to the overall growth of the firm.Proactively researching and implementing software solutions to automate workflow processes, enhancing efficiency and productivity.Actively networking on behalf of the firm by attending events and exploring potential business opportunities.

Project 2: Job Search coaching and training for STEM workers in Canada. (2022-2023)Researching and testing software for project implementation.Efficiently scheduling of one-on-one job seeker sessions to prevent overlap with workshop presentations and other events.Performing quality checks on resumes, job descriptions, and attached documents in self-questionnaire forms post-scheduling.Coordinating assignments delivery, providing workflow instructions, acting as the primary emergency contact, and resolving technical difficulties.AI-powered recommendation reports tailored for resumes and LinkedIn profiles, combined with concise personality assessments from the Harvard AI game.Conducting quality checks on the interview stimulator video to maintain adherence to standards, while creating transcripts to improve understanding of the video.Generating detailed reports and submitting them following the completion of each cohort.Project 1: Employment Events for STEM workers (2021-2022)Coordinated in conducting Virtual Engineering Employment Events every month for top engineering companies in Canada.Streamlined client email automation using Python code and mail merge, saving time, and enhancing efficiency.Analyzed engineer resumes and profiles, recommended companies, conducted quality assessments, and scheduled up to 400 interviews over 3 days without conflicts.Ensuring seamless Zoom meetings with HR managers and executives for events while coordinating emergency adjustments between employers and engineers.Led a video graphics team in the creation of a brand promotional video and personally provided the voiceover for the project.Enabling smooth event operations through meticulous backend event tracking.Demonstrated leadership in developing a compelling and influential professional social media presence.Preparing and coordinating impactful workshop presentations tailored for job seekers.

Teaching all subjects from grade 1 to 10Developing lesson plans and delivering engaging and informative lessons that cater to the student's learning style and needs.Tracking student progress, pinpointing areas needing extra assistance, and assigning assessments to strengthen learning and prepare for exams.

Teaching computer skills to primary and middle school students (grades 1-8), developing and delivering diverse lesson plans.Monitoring, assessing, and enhancing student performance while staying tech-savvy to elevate the curriculum.Enhancing infrastructure, integrating technology, and fostering cross-disciplinary projects through collaboration with teachers and staff.Active Engagement in staff meetings, development sessions, and school events to connect and exchange ideas with the academic community.Facilitated the transition from offline to online classes during the COVID-19 pandemic. In this capacity, trained Microsoft Teams and Zoom to more than 200 students, 25 teachers, and their parents.Executed dual responsibilities of teaching own classes (for grades 1-8) and troubleshooting issues for teachers, parents, and students across all grades (1-12).

Teaching all subjects from grade 1 to 10Evaluate the student's understanding of the subject and identify areas where they need help and providing academic support to the student outside of regular lessons.Monitoring the student's progress and identifying areas where additional help may be required.Preparing assignments and assessments to help the student reinforce their learning and prepare for exams.

Responsible for managing the Managing Director's schedule, coordinating meetings, travel arrangements, and other administrative tasks.Communicating with senior management and external stakeholders on behalf of the Managing Director, while upholding professionalism and managing work records effectively.Ensuring professionalism, work ethics, and meticulous tracking of tasks across staff members.Coordinating and managing events involving comprehensive process of planning, organizing, and executing events to meet specific objectives.

Primary point of contact for guests, ensuring a warm and professional welcomeEfficiently handling administrative tasks like filing, data entry, and paperwork organization, while maintaining accuracy and confidentiality in managing guest and visitor records.Accountable for timely resolution of guest complaints to ensure utmost satisfaction within a 12-hour timeframe.Received consecutive "Employee of the Month" awards for outstanding guest feedback over six months.Promoted to train and supervise new hires within six months of employment.

Technical troubleshooting and solution provisioning for UK broadband customers.Efficient complaint resolution and ensuring high customer satisfaction.Recording and updating basic customer details in their account.Attained exceptional customer satisfaction ratings.