Promise Nwosu Email and Phone Number
I am Promise Onyekachi Nwosu, an accomplished accounting professional based in Lagos, Nigeria, with a stellar track record spanning over 6+ years in the dynamic world of banking transactions.🎓 **Education:**I hold a BSc in Accounting from the National Open University, Lagos, Nigeria, and an OND in Accounting from Lagos State Polytechnic. Continuous learning is a passion, and I'm currently working towards becoming a Chartered Accountant.💼 **Work Experience:**In my current role as a Data Processor at Fidelity Bank Plc, I specialize in resolving CPC-related issues, ensuring data integrity, and aligning updates with the bank's policies. I bring to the table a wealth of experience from my previous role as a Transaction Officer, where I excelled in providing exceptional customer service, managing cash lodgments, and ensuring strict compliance with banking regulations.🌟 **Skills & Certifications:**With a keen eye for detail and proficiency in data management, I am certified in Project Management Essentials and currently pursuing a chartered accountancy designation. My skill set includes strategic planning, effective communication, problem-solving, and a knack for project coordination.🚀 **Training & Development:**I have undergone specialized training in anti-money laundering, counter-financing terrorism, and fraud awareness at Fidelity Bank, demonstrating my commitment to upholding the highest standards of compliance in the financial sector.🔧 **Skills & Interests:**I am adept at Microsoft Excel, Word, and PowerPoint, and thrive in a collaborative environment. My interests lie in effective communication, teamwork, and strategic planning, which I apply to enhance customer satisfaction and operational efficiency.Let's connect and explore opportunities to collaborate, share insights, and contribute to the ever-evolving landscape of finance and accounting. I'm passionate about leveraging my skills to drive excellence and make a positive impact in the financial industry.
Fidelity Bank Plc
View- Website:
- fidelitybank.ng
- Employees:
- 3334
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Data ProcessorFidelity Bank Plc Jan 2021 - PresentLagos State, Nigeria- Resolved CPC-related issues for branches, enhancing operational efficiency and client satisfaction.- Ensured alignment of data updates to Finacle with the bank's policies and MIS requirements, maintaining regulatory compliance and bolstering data integrity.- Reviewed and updated account documentation, achieving an increase in accurate and complete account records, promoting smoother audits and regulatory compliance.- Efficiently sorted and prioritized information from source documents, streamlining data preparation for computer entry and reducing processing time. -
Transaction OfficerFidelity Bank Plc Jan 2017 - Dec 2020Lagos State, Nigeria- Provided exceptional customer service by efficiently addressing account inquiries, resolving issues, offering financial advice, and cross-selling the bank's products, resulting in impressive customer satisfaction.- Maintained strict confidentiality and professionalism in all customer interactions, ensuring compliance with all banking regulations and policies.- Skillfully managed cash and cheque lodgments, minimizing processing time and maintaining data accuracy. -
Customer Care OfficerFidelity Bank Plc Sep 2015 - Dec 2016Lagos State, Nigeria- Opened and closed customer accounts and resolved customer-related issues, achieving spotless accuracy in account documentation and reducing customer complaints.- Trained new team members on transaction procedures and product knowledge, fostering a cohesive and knowledgeable team environment.- Handled customer enquiries and requests in a timely and professional manner, resulting in increased customer satisfaction rates. -
Transaction OfficerStanbic Ibtc May 2014 - Aug 2015Lagos State, Nigeria- Assisted clients in selecting the most suitable bank products for their needs, resulting in a significant increase in account openings and fostering long-term relationships.- Ensured adherence to banking regulations and policies during all transactions, minimizing risks and maintaining a record of zero compliance violations.- Skillfully processed cash and cheque lodgments, reducing processing time and crowd management significantly while maintaining accuracy. -
Customer Service OfficerSouthern Spice Confectionaries Jul 2011 - Apr 2014Lagos State, Nigeria- Delivered a welcoming and customer-focused experience, addressing inquiries, providing information, and ensuring customer satisfaction resulting in a significant growth in our customer base.- Resolved customer concerns and complaints with empathy and professionalism, resulting in a significant increase in the customer satisfaction rate and fostering brand loyalty.- Conducted daily stock assessments and meticulously monitored product levels to ensure optimal inventory accuracy and prevent unnecessary waste.
Promise Nwosu Education Details
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Accounting -
Lagos State PolytechnicAccounting
Frequently Asked Questions about Promise Nwosu
What company does Promise Nwosu work for?
Promise Nwosu works for Fidelity Bank Plc
What is Promise Nwosu's role at the current company?
Promise Nwosu's current role is Data Processor at Fidelity Bank PLC.
What schools did Promise Nwosu attend?
Promise Nwosu attended National Open University Of Nigeria, Lagos State Polytechnic.
Who are Promise Nwosu's colleagues?
Promise Nwosu's colleagues are Taofiq Alabi, Doris Nkem Okonta, Chigozirim Ahaiwe, Jonas Okonkwo, Mark Udorie, Modupe Anna, Basit Isioye.
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Promise Nwosu
Medical Doctor, Copywriter, Tutor And Igbo Translator. Cardiology Enthusiast.Lagos State, Nigeria -
Promise Nwosu
Port Harcourt
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