Amy Singer, Cf Apmp Email & Phone Number

United States

Global Bid Director for the HCI Group and Global Bid Director for Healthcare for our parent organization, Tech Mahindra.

United States

Directing the proposal development process from initial capture to final submission, producing high-quality proposals that are compliant with all relative regulations and requirementsManaging, coaching, and directing the healthcare proposal teams in bid management standards and best practices for responding to client requirements, proposal and win strategies and themes, compelling value propositions, and competitive analysisEnsuring proposal schedules, outlines, compliance matrices, and reviews color team reviews allow for on-time development of the proposal Collaborating across HCI's and TechM's functional teams (CTO, CISO, CFO, Chief Legal Counsel, and other senior executives) to identify and address relative risks/issues to ensure we will implement the proposed solution with the best possible strategyDeveloping, implementing, and streamlining process improvements to optimize proposal development efforts for increased efficiency, consistency, and quality across all proposals: streamlined workflows, proposal management systems, tools, templates, and best practicesMentoring, coaching, and training team members to build and enhance skills and knowledge of the proposal development process, acquainting them with the Shipley Business Development processes, including the proposal management lifecycleAccountable for overall quality and accuracy of our proposals, our proposal process, and performance of the Payor and Provider Presales Support teamsIdentifying and addressing critical business factors, e.g., revenue growth, pre-tax profit improvement strategies, forecasting resource requirements, reducing cycle time, supporting project management best practices, ensuring critical contract negotiation elements are in place to support the SOW, and coordinating a seamless transition of awarded projects from pre- to post-sales teamsDemonstrating solid planning, organizational, and multitasking skillsInfluencing innovative change and successful initiative implementation

Downers Grove, Il

In this hybrid role, I supported both presales and marketing activities. All proposal management activities for enterprise business as well as creating compelling value propositions, marketing slicks, and other marketing media for our solutions. Mentored and coached a team member who had no prior proposal management experience to his current certified CF APMP status.

Greater Chicago Area

I developed & managed Hitachi’s first proposal management department, developed & deployed proposal management processes in the Americas based on industry standards & best practices & then deployed & standardized these processes globally, including developing the content structure for the proposal knowledge source solution and managing the customized Qorus implementation, upgrade, and global deployment. My efforts improved process and resource efficiencies company-wide as well as strategic positioning, win rates, and brand awareness in market. While there I developed/published/implemented and governed the following:Global Proposal Content Quality Standards & policiesGlobal Proposal Style Guide & proposal styles & policiesBranded proposal templates for global use All branded, Hitachi-specific, internally-used proposal management toolsBranded, Hitachi-specific Proposal Management Plan TemplateGlobal Proposal Management Standard Operating Procedures manual, relative internal processes & policies

1301 East Algonquin Road, Schaumburg, Il 60196

Project management and planning during presales engagements; developed detailed statements of work for public safety and enterprise communications projects, including 9-1-1 dispatch centers, towers, and more. Highly effective communicator responsible for:Project management (timelines, business goals, meeting agendas, our Motorola service products, customer commitments)Financial accountingIdentifying upcoming opportunitiesForecasting requirementsIdentifying specific statements of workProducing detailed project schedulesEnsuring we will implement the proposed solution with the best possible strategyCoordinating requirements & leading teams across a matrix organizationInterfacing with PM Resource Managers, Sales Managers, Engineering Managers, Presale Project Planners, Pricing & Profitability, & Senior StaffProject strategy developmentLeading the proposal generation effort & customer negotiationsAddressing critical business factors, e.g. revenue growth, pre-tax profit improvement strategies, forecasting resource requirements, reducing cycle time, supporting project management best practices, ensuring critical “contract negotiation” elements are in place to support the SOW & coordinating a seamless transition of awarded projects between the presale & post-sale teamsImplementing appropriate strategies for each opportunity Ensuring the statement of work, project schedule, risk identification, and terms & conditions of each proposal provide a “win/win” solution for Motorola and our customersDemonstrating solid planning, organizational and multitasking skillsEffectively & efficiently handling all presale tasksManaging ongoing interface via meetings, conference calls, etc. with customers, subcontractors, and other Motorolans, building and sustaining excellent working relationshipsInfluencing innovative change and successful initiative implementationOverseeing radio/IT/telephony systems with accountable resultsDeveloping marketing strategies/techniques

Schaumburg, Illinois, United States

This role enabled further growth & development of my skills as a Strategic Projects Proposal Manager. In this role I supported strategic government projects post-sale during the design, development, & implementation of our solutions. In this post-sale role, Reporting to the Project Director, I worked closely with our customers to ensure we had a clear understanding of their evolving needs and with our partners to ensure we maintained and communicated a clear and aligned strategic vision and that we were mutually dedicated to flawless execution of that plan. I managed the development of additional post-contract proposals, design documentation, and other customer deliverables, resources, and schedules to ensure overall project success.Expert interpersonal, leadership, project management, negotiation, time management, organizational, active listening, critical thinking, analytical, and problem solving skills. Adaption and support of the Rational Unified Process (RUP) used by our partner Collaborated with the Motorola entities supporting the various public safety agencies relative to specific project tasksManaged the online delivery of completed strategic proposal responses to the post-sale RFPs in alignment with the project requirements, schedule and in compliance with program management expectations and RUP requirements.

1301 East Algonquin Road, Schaumburg, Il 60196

Independent project team/process management of proposal phases, schedules, resources & conflict resolutionExpert, independent & simultaneous management of complex & highly technical government & enterprise projects > $100M Committed to delivering compliant, competitive, persuasive proposalsAdept in win theme/strategy, value proposition, & strategic messaging/positioning Proficient in high-stress environments Ensured processes were in-line with business development/capture strategies Involved & influential in the development of strategies & proposal language for our NG9-1-1 solutions Proactively developed a focus team to address bid requests/responses; later assigned to corporate task force for our Next Generation 9-1-1Developed workbooks/tools for effective management of complex projects Expert in dissection of complex RFPs and the development of compliant response outlinesEffectively coached/mentored others; developed and conducted multiple training courses to support proposal best practices and increase competencies Demonstrated in-depth understanding of our capabilities as well as our competitors, value selling, business verticals, available avenues of escalation, & identifying customer requirements & the relation of these to business initiativesEnsured compliance to Prevailing Wage, MBE/WBE, state & local business licensing, FCC, & other customer & government bid requirements, regulations, issues, & constraintsMaximized persuasiveness by identifying/positioning discriminators in proposalsMinimized risk by questioning customers’ implicit assumptions/practices, advising on implications of any non-compliant responsesIdentified and mitigated major risks & challenged internal assumptionsValidated tactics/capture plansConducted reviews to ensure win strategies were communicated & that the offer supported acceptable risks & growthManaged content review processes for structure, consistency, discriminators, quality, & responsiveness to requirements

1301 East Algonquin Road, Schaumburg, Il 60196

*This role continued and expanded when the State and Local Government Proposal Center merged with the Enterprise Proposal Center and became the North America Proposal Center; as a result, the beginning dates of both are the same.Expert in understanding business, customer and customer requirements, competitors, & capabilities, value selling & how to make proposals compellingMaintained awareness of all new products, markets, competitive trends, BD strategies, processes, & toolsDeep knowledge of best-in-class proposal templates/standards, business verticals & Motorola's solutions & abilitiesStrong writing/editing skills, improved text readability for wider audiences; highly proficient in MS Office/other softwareExcellent interpersonal, leadership, project management, negotiation skills, time management, organizational, active listening, critical thinking, analytical, & problem solving skillsSkilled at minimizing risks and maximizing persuasivenessExtensively experienced chairing meetings/presenting/training/coaching/coordinating/managing face-to-face & remote teamsSkilled at questioning customers' implicit assumptions and practices & monitoring bid complianceIndependent management of projects > $100MSkilled at quickly building rapports with team members & influencing others in high-stress environmentsAdapted schedules/activities as circumstances changed, managed resources, led multiple onsite & remote teams, balanced conflicts/interestsCreated & sustained inspiration, energy and focusDeveloped customer-focused proposal outlines, identified & communicated risksConcurrently managed multiple projects, deadlinesAdjusted quickly to changing set of circumstances & requirements in high stress environments

Schaumburg, Il

Supported business-to-business and federal government proposal efforts for strategic accounts and assigned vertical markets. Functioned as capture manager for assigned strategic accounts; coached sales teams in sales effectiveness.Managed all proposal development for assigned vertical markets and strategic accounts. Managed globally remote teams in proposal development efforts. - Capture management- Strategy development- Project and resource management- Proposal development- Proposal reviews- Proposal production, submission- Debriefing and incorporation of lessons learned

As Administration Controller, I managed the relationships between our global handset providers and global repair organizations in the USA and across Europe. HFS is an independent subsidiary of the ITS Group (a $200 million global company in the telecom industry). A specialist company serving the global wireless industry as a development aggregator of value-added products & services to ensure customer retention and recurring incremental income.

Jacksonville, North Carolina

Following massive DOD budget cuts in 1992 and a freeze on re-enlistments or active duty extensions, I served the balance of my eight-year term as a reservist.Once a Marine; Always a Marine. Semper Fidelis

2D Fssg, Camp Lejeune, Nc

1St Marine Air Wing, Okinawa, Japan

Provided support to three Commanding Generals during the first Gulf War. Lieutenant General Duane A. Wills; Major General Norman E. Ehlert; Brigadier General Arthur C. Blades

1St Marine Air Wing, Okinawa, Japan

Managed the Communications Center and the distribution of classified messages throughout 1st MAW.

Camp Del Mar, Camp Pendleton, Ca

Attended NCO Leadership Academy with Marines from 1st Marine Division; graduated top three percent, and of eight women Marines that were assigned to the Academy, one of two that graduated.

1St Fssg, Camp Pendleton

Managed classified messaging. Worked with IBM to develop the software that enabled automation of classified messaging development. Obtained FBI Finalized Secret Clearance.

1St Medical Battalion, Camp Pendleton, Ca

Due to my night-time studies focused on computer programming at National University I was the only one in the Headquarters Company that could operate the desktop computer provided to our Company Commander. I was transferred from the Radio Platoon to the Company office to serve as an Admin.

1St Medical Battalion, Camp Pendleton, Ca

Twenty-Nine Palms, Ca

MOS TRAINING - 2531 - Marine Corps Radio Operator

Parris Island, Sc

Boot Camp - ooh rah!