Providing administrative support for Windows and Linux web hosting environment following ITILv3.Managing remote Severs at client end abroad (VPS & Share Server). Managing Windows and Linux services.Providing support to share email services like Smarter Mail, Hosted Exchange etc.Providing support to AWS EC2 instances, S3, VPC, RDS and IAM as per customers need.Monitor server health and performance. Monitor networks to ensure security and availability to users. Evaluate and modify system's performance. Identify user needs. Troubleshoot problems reported by users.Administer servers, firewalls, software deployment, Microsoft Updates and Security patches of operating system. Disk Space issue, Services running & System Maintenance. System Generated Alerts / Logs / Warning / Messages etc

Provide administrative support for Windows environment.Managing LANs, WANs, network segments, Internet and Intranet systems, maintain system for Local Client.Managing remote Severs at client end abroad and Network Operation Centre. Configure and provide (L1, L2, L3) support for network switches, routers, basic firewalls.Implementation and management of Windows 2008 R2 / 2012 / 2012 R2 roles and Services; IIS, DNS, AD, Group Policy configuration, File Server management.Managing Windows 2012 server and Active Directory, DNS, DHCP, Group policies.Troubleshoot problems reported by users. Ensure design of system allows all components to work properly together. Make recommendations for software & firewall upgrades, responsible for supervision of backup and disaster recovery operations. Monitor networks to ensure security and availability to specific users. Evaluate and modify system's performance. Identify user needs. Monitor server health and performance. Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. Administer servers, desktop computers, printers, routers, switches, firewalls, IP Phones, software deployment, Microsoft Updates and Security patches of operating system. Disk Space issue, Services running & System Maintenance. System Generated Alerts / Logs / Warning / Messages etc. Configure client Outlook 2007/2010/2016. Created daily, weekly and Monthly audit reports etc. Trained employees on network operations including Hardware, Networking (CCNA), Server Administration (MCSA) and industrial training to BTECH/MTECH/MCA student.Conducting technical interview with HR in office recruitment process.

Troubleshoot, and support all hardware and software.Administrating and troubleshooting Windows 2003 server and Windows 2008 Server.Managing user accounts and giving share & security level permissions.Responsible to install, set up, maintain network and configure the peripherals, cabling and equipment’s accordingly as per the requirement.Responsible for maintaining the company strategy like designing, implementing and maintenance of enterprise network components.Responsible for configuring & troubleshooting Microsoft outlook accounts for employee.Responsible for the installation of software’s like antivirus, MS-office, adobe reader etc.Responsible for maintaining & troubleshooting the network and internet related issues.Responsible for sharing, maintaining & troubleshooting printers.Responsible for installing, upgrading, and troubleshooting PC, Server hardware and software.Assesses malfunctions of computer hardware, software, or electronic equipment for identifying repair and replacement needs.Taking Training for Corporate batches and BARTI sponsored batches.Designing course structure and course curriculum for training program.Upgrading Trainers as per training program requirements.Selection of Trainer for training program (Technical part only).

Providing training on IT Hardware, Networking and Security.Conducting training to IT students of Sikkim Manipal University. Monitoring and Maintaining Technical activities.Developing content for different IT training in the field of Hardware & Networking.

Responsible for taking Training of Corporate batches in various locations in India.Mostly conduct Corporate Training Programs of IBM Daksh, in Kolkata, Gurgaon,Chandigarh, Noida.Responsible for designing courseware for training delivery.

Responsible for installing, upgrading, and troubleshooting PC and Server hardware and software in the organization.Provide administrative support for Windows environment.Assesses malfunctions of computer hardware, software, or electronic equipment for the purpose of identifying repair and replacement needs.Responsible for troubleshoot Microsoft windows issues.Responsible for the installation and troubleshooting of operating system windows 7.Timely analyze whether any repairs or replacements is needed.Installation, configuration and maintenance of system network components such as Window OS servers and Cisco switches and routers.Provided administrative and technical support to end users.Responsible for maintaining & troubleshooting the network and internet related issues.Responsible for sharing, maintaining & troubleshooting network printers.Responsible for configuring & troubleshooting Microsoft outlook accounts for employee.Responsible for conducting exam for the students (online and offline both).Batch Schedules, Tracking Batch Progress and performance checkup.Responsible of taking feedback and handle grievances of students.Conducting parent teachers meeting and preparing report for the higher authority.Responsible for upgradation and recruitment of Trainer.Taking batches of A+, N+, CCNA, MCSE (2003).

Taking batches of A+, N+, CCNA, MCSE (2003), RHCT.

Assembling, installation and servicing of Offline UPS.Installation, Maintenance and troubleshooting of online UPS.Deals with the Customers breakdown calls, maintenance calls .Assembling and troubleshooting a device named Morning Walker.

Assembling and installation of Online UPS upto 15 KVA.Maintenance and troubleshooting of Online UPS upto 15 KVA.Assembling, installation and servicing of Inverter.