Prosper Philip Email and Phone Number
I am a dynamic results-oriented professional with a proven track record in investment analysis, customer service management, and executive support. I possess a strong foundation in the financial and banking sector. I excel at building and maintaining client relationships while driving operational excellence. Proficient at communication and professional etiquette, I am a strategic thinker with a proven ability to converting a good customer service opportunity to an investor.With a strong emphasis on leadership ability, I thrive in fast-paced environments, effectively managing multiple priorities, and delivering exceptional results. Proven ability to reduce operational expenses and growing revenue by 30%not forgetting leading and motivating teams, resolve complex issues related to client/customer and colleague related, and implementing process improvements. I am seeking opportunities to leverage my expertise in customer service, data analyst and virtual assistant role and contribute to a high-performing organization
Browncon Group
View- Website:
- browncongroup.com
- Employees:
- 10
-
Investment Analyst And Relationship ManagerBrowncon GroupAbuja, Federal Capital Territory, Ng -
Investment Analyst/ Relationship ManagerBrowncon Group Jul 2023 - PresentAbuja, Federal Capital Territory, Nigeria- Managed a diverse investment portfolio, generating 60% ROI through promotional advert and customer retention strategy.- Conducted in-depth financial analysis, identifying market trends and recommending investment strategies.- Demonstrated strong people skills collaboration with discretion and confidentiality to build and maintain client relationships -
Customer Service Team ManagerUnited Bank For Africa May 2017 - Jul 2023• Processing payroll and salary schedule for clients with 100% completion rate• Monitoring of service quality & identifying area of improvement.• Resolving over 75% complex customer complaint at first contact. • providing guidance, coaching and training to a team of customer service representative, ensuring adherence to bank’s policies, mitigating risk & compliance. • optimizing customer service operations with budget and resource allocation while reducing operational expenses by 50%.
Prosper Philip Education Details
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Federal Polytechnic Bida, Niger State, NigeriaDistinction -
Business/Managerial Economics
Frequently Asked Questions about Prosper Philip
What company does Prosper Philip work for?
Prosper Philip works for Browncon Group
What is Prosper Philip's role at the current company?
Prosper Philip's current role is Investment Analyst and Relationship Manager.
What schools did Prosper Philip attend?
Prosper Philip attended Federal Polytechnic Bida, Niger State, Nigeria, National Open University Of Nigeria (Noun).
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Prosper Philip
Dynamic Client Relations Expert||Elevating Customer Experience & Retention Strategies|| Beauty Advisor At Perfect Trust Cosmetics||Customer Representative With 3+ Years Experience||Abuja -
Prosper Amini Philip
Port Harcourt -
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