Prosper Princewill Email & Phone Number

United States

Houston, Tx

Houston, Tx

Houston, Tx

Atlanta, Georgia, United States

Managing and assisting in all aspects of the planning and production of XYPN LIVE 2023, the industry-leading event for fee-for-service financial advisors (remote/travel position)

Fort Worth, Texas, United States

Houston, Tx

Coordinated and managed all aspects of festival operations for the 47-day Magical Winter Lights Festival (promoted to full-time position after 1-year internship). Wore several hats with various festival production projects including:- Onsite Management: regular travel to festival site - opening and closure of festival grounds, hiring/coordination of staff, vendors, performers, contractors, on-demand troubleshooting of festival software, providing immediate customer support solutions utilizing Outlook, Microsoft and Google Suites, Zendesk and other helpdesk programs, documentation of daily festival operations, incidents, and feedback for weekly review, etc. - Equipment Research and Sourcing: researched and contacted equipment vendors based on festival schedule and budget, managed and recorded equipment payments worth over $150,000 in rental value.- Design/development of customer support solution: substantially enhanced customer relations through research, design, and implementation of call center software.- HR Management and Entertainment Booking: Headed job analyses/creation, recruitment, and hiring of all domestic festival staff, managed housing and basic needs for international festival staff throughout the festival, and researched and booked talent for nightly festival entertainment.- Vendor relations: sourced vendor prospects, and maintained all contract and operations communications. - Various other administrative, marketing, ticketing, and creative projects.c

Baytown, Texas, United States

Managed all aspects of on-site operations for the duration of the 45-day larger than life, 20-acre Magical Winter Lights Festival. • Opened and closed all aspects of festival. Including clocking in/out all staff, vendors, performers, contractors, technology, etc. Aiding in setup and equipment (including lights and sound systems).• Roamed the festival to ensure proper cleanliness, functioning, and quality of festival grounds and staff, safety, and general customer satisfaction. Giving proper solutions and aid when needed on demand. • Managed immediate customer support solutions on-site as well as online utilizing Zendesk and ShowClix software.• Ensured incidents, losses, and damages were logged immediately and incident reports were carried out.• Logged all equipment needs/requests as well as all petty cash expenses.• Sent reports and feedback to supervisors and other on-site managers/staff.• Other miscellaneous administrative responsibilities.

Houston, Texas, United States

Worked hands-on with festival production team in planning and executing all aspects of the seasonal,20-acre Magical Winter Lights Festival. Focuses on management, product/service research, sourcing, marketing/advertising, staffing, etc. • Researched and contacted various vendors and contractors regarding many aspects of on-site construction including equipment and heavy machinery, fueling, site transportation, portable restrooms, miscellaneous staff equipment, etc. from companies like Jaguar, Sunbelt Rentals, United Rentals, AED US, etc.• Researched, contacted, and booked various performers and acts for the duration of the festival (every day for all 45 days). Scheduled acts include Malia’s Hula Hut, Joilux Band, LD Dance Company, etc.• Advertised, organized, and executed job fairs for onsite festival staffing. Conducted interviews, background checks, and training sessions for hired staff. In addition, researched and contacted various outsource staffing services. Hired positions include Customer Service Supervisors, EMT, Security/Off-Duty Police Officers, Box Office Cashiers, Ticket Scanners, etc.• Posted and managed advertisements and event listings on various social media profiles and sites including ABC13, 365 Houston, CW39, Culture Map, etc.• Managed housing for foreign staff (monthly rent/utility payments)• Designed and implemented various festival fliers, tickets, and posters including health/legal waivers, train tickets, rules/safety notices for amusement rides, price menus, general information sheets/QR codes, event staff parking passes, etc.• Participated in weekly team meetings, making use of software like Team Gant to update progression of assigned projects. Also utilized shared Google software like Docs and Sheets for data entry and updates, keeping all files organized in Google Drive.• Other miscellaneous administrative responsibilities.

Houston, Texas, United States

Oversees and maintains all aspects of the aquatics center and fitness floor, occasionally assisting with menial tasks at the front desk. • Supervising chemical levels, water pressure, and temperatures of all pools.• Daily bookkeeping of all pool conditions.• Supervising machines on the fitness floor.• Maintaining general cleanliness of the aquatics center and fitness floor for the member’s safety and satisfaction.• Attending to the member’s questions and needs.

Houston, Texas, United States

Tutored 5th grade level Math and English subjects daily. Occasionally assisting teachers with lesson plans. • Aiding students on demand during class time.• Tracking and documenting student's progress.• General monitoring of all classes.

United States

Provided for the children’s basic needs while their parents were unavailable, and ensured that their nutritional, educational, health, developmental, and most importantly, emotional needs were taken care of. Childcare certified for infant, toddler, and preschool ages. Responsibilities included:Creating, organizing, and implementing lesson plansRecord keeping of children’s development and personal informationHolding everyday parent-teacher meetings, and reporting the children’s progress with report cardsAttending regular staff meetings, conferences, trainings and workshops

United States

Utilized competent customer service skills and professionalism in interactions with customers, coworkers, and managers. Strived for customer satisfaction and to leave an overall positive influence on all. Responsibilities included:Dining Room Host; greeting customers Front Counter/ Drive Thru TransactionsMaintaining a clean and welcoming environment

Bachelor Of Business Administration - Bba, International Business, 3.9

Activities and Societies: Young Life ASA HCU Gospel Choir and University Singers HCU McNair Advancement Program Cohort

Master Of Business Administration - Mba, Non-Profit/Public/Organizational Management