Prosun Bepari

Prosun Bepari Email and Phone Number

Client Service Supervisor at Plus Rental SPC @
Prosun Bepari's Location
Navi Mumbai, Maharashtra, India, India
About Prosun Bepari

16+ years of experience in BPO operations, Technical support and Customer service.• People management.• Decision making and problem solving.• Coaching and Evaluating • Identifying training and development needs. • Conducting performance appraisal for the team.• Effective administrative procedures.• Ensuring high levels of customer satisfaction.• Handling escalations.• Retention of Employees.2+ years of experience in Tourism industry with organizing and managing tour and holiday bookings.• Product and Business Development• Planing and monitoring Brand Promotional Marketing• Planing Sales and Online marketing• Managing operations and escalationAcheivements : • Awarded best AM twice.• Awarded for Exceptional Customer Experience 17 times.• Awarded employee of the month twice.• Awarded Customer Satisfaction Award twice by the Client (HP/BT Alliance).• Awarded Certificate of Recognition for the year 2009.• Awarded Best Team Leader Laptop LOB Twice.

Prosun Bepari's Current Company Details
Plus Rental SPC

Plus Rental Spc

Client Service Supervisor at Plus Rental SPC
Prosun Bepari Work Experience Details
  • Plus Rental Spc
    Coordinator - Operations & Customer Support
    Plus Rental Spc Feb 2020 - Present
    Bahrain
  • Helix Holidays
    Business Development Manager
    Helix Holidays May 2017 - Oct 2019
    Navi Mumbai
    Job Profile : Product development, Marketing and Sales, Customer retention.Responsibilities:• Manage marketing and sales through social media channel.• Organize & Coordinate hotel / tour itinerary for customers• Organize and book tours as per the itinerary• Ensure smooth payment transaction in timely manner.• Co-ordinate with tour operators for hassle free experience to customer.• Build contact and partner with local DMC's for tour operations• After sales service
    View
  • Lester, Inc.
    Asst. Manager
    Lester, Inc. May 2012 - Apr 2017
    View

Prosun Bepari Skills

Microsoft Office Microsoft Excel Microsoft Word Customer Service Powerpoint English Research Windows Outlook Public Speaking Strategic Planning

Prosun Bepari Education Details

  • Kendriya Vishwavidyalaya
    Kendriya Vishwavidyalaya
    Maths
  • Rayat Shikshan Sansthas Karmaveer Bhaurao Patil College Modern Vashi Sector 15 A Navi Mumbai 400 705
    Rayat Shikshan Sansthas Karmaveer Bhaurao Patil College Modern Vashi Sector 15 A Navi Mumbai 400 705
    Science

Frequently Asked Questions about Prosun Bepari

What company does Prosun Bepari work for?

Prosun Bepari works for Plus Rental Spc

What is Prosun Bepari's role at the current company?

Prosun Bepari's current role is Client Service Supervisor at Plus Rental SPC.

What schools did Prosun Bepari attend?

Prosun Bepari attended Kendriya Vishwavidyalaya, Rayat Shikshan Sansthas Karmaveer Bhaurao Patil College Modern Vashi Sector 15 A Navi Mumbai 400 705.

What skills is Prosun Bepari known for?

Prosun Bepari has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Research, Windows, Outlook, Public Speaking, Strategic Planning.

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