Software Support Analyst
Current
Jun 2024 - Present
AeroLeads people directory · profile
Protik Bhowmik Email & Phone Number
Software Support Analyst
at
Sovos
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Role
Software Support Analyst
Location
Lisbon, Lisbon, Portugal
Company size
Who is Protik Bhowmik? Overview
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Quick answer
Protik Bhowmik is listed as Software Support Analyst at Sovos, a company with 1434 employees, based in Lisbon, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Protik Bhowmik.
Protik Bhowmik previously worked as Business Development Manager (CISCO BU) at Nub7/8 and Quality Analyst (Cisco BU, EMEA ) at Nub7/8.
Company email context
Email format at Sovos
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Sovos
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Profile bio
About Protik Bhowmik
Proficient in implementing data-driven strategies to enhance productivity and response times.Experienced in collaborating with cross-functional teams to execute plans aligned with organisationalgoals. Possesses strong technical expertise combined with keen business acumen for delivering quantifiableresults.Mastered the art of planning, prioritising, and executing tasks on schedule and within budget constraints.Effective communicator and diplomat, capable of fostering agreement among diverse stakeholdersCommitted to upholding the highest standards of honesty, quality, and stakeholder satisfaction
Current workplace
Protik Bhowmik's current company
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Sovos
6 roles
Protik Bhowmik work experience
A career timeline built from the work history available for this profile.
Business Development Manager (Cisco Bu)
- Extensive experience in data-driven analysis
- Ability to create customized solutions packages based on identifying symptoms, anticipating potential challenges, and aligning with customer requirements
- Comprehensive knowledge of Cisco Services Portfolios
- Provide valuable workshops, predictive analytics, and actionable strategies.
- Develop a successful sales approach
- Streamline sales opportunities related to Cisco services
Aug 2023 - Jan 2024
Quality Analyst (Cisco Bu, Emea )
- Required deep understanding of the business architecture and hands-on experience.
- Responsible for getting lead stakeholders and management on board with our strategic approach.
- Collaborated with team to develop efficient QA strategy.
- Focused on identifying gaps in approaches and addressing them.
- Remained open to providing and receiving constructive feedback.
- Utilized analytical thinking, effective communication, and time management skills on daily basis.
Nov 2022 - Jul 2023
Lifecycle Program Manager At Cisco
- Onboarded EMEAR customers to Cisco services and accelerated Cisco Products and Services adoption.
- Mitigated deployment challenges.
- Facilitated deployment of a CSPC Collector on their network in collaboration with TAC engineers, the Account Team, and the Asset Management Team
- Demonstrated highly efficient communication skills with internal teams and external stakeholders
- Utilized time management and effective task prioritization skills
- Provided constructive feedback to support project development and success
May 2022 - Oct 2022
Quality Coach
- Evaluated technical cases and assessed interactions to uphold high standards
- Identified areas where technical advisors could improve
- Provided constructive feedback and support to technical advisors
- Worked closely with the operations team to achieve project goals
- Focused on onboarding high-touch technical advisors from a QA standpoint
- Shared expertise to contribute to ongoing project development
Oct 2020 - May 2022
Senior Technical Specialist
- Served as point of escalation for high-touch technical cases.
- Resolved complex technical issues requiring innovative troubleshooting approaches.
- Was a certified expert in operating systems like IOS and macOS.
- Held the role of a mentor and provided guidance and support to peers.
- Demonstrated highly efficient communication skills.
- Effectively relayed information and collaborated with internal and external stakeholders.
May 2017 - May 2020
Team & coworkers
Colleagues at Sovos
Other employees you can reach at sovos.com. View company contacts for 1434 employees →
GR
Gonçalo Ramos
Colleague at Sovos
Setúbal, Setúbal, Portugal, Portugal
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EA
Elizabeth Appel
Colleague at Sovos
Cedar Rapids, Iowa, United States, United States
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AC
Alfonso Cruz Sánchez
Colleague at Sovos
Mexico, Mexico
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VA
Veronica Adler
Colleague at Sovos
Lowell, Massachusetts, United States, United States
View →
JK
Jalpa Kotak
Colleague at Sovos
Greater Minneapolis-St. Paul Area, United States
View →
SC
Sara Canatário
Colleague at Sovos
United Kingdom, United Kingdom
View →
CD
C. David Douglas
Colleague at Sovos
Atlanta Metropolitan Area, United States
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AS
Amanda Skovronski
Colleague at Sovos
Dubuque, Iowa, United States, United States
View →
GS
Gustavo Silveira Martins
Colleague at Sovos
Oeiras, Lisbon, Portugal, Portugal
View →
CS
Cory Snow
Colleague at Sovos
Milford, Massachusetts, United States, United States
View →
Gonçalo Ramos
Colleague at Sovos
Setúbal, Setúbal, Portugal, Portugal
View →
EA
Elizabeth Appel
Colleague at Sovos
Cedar Rapids, Iowa, United States, United States
View →
AC
Alfonso Cruz Sánchez
Colleague at Sovos
Mexico, Mexico
View →
VA
Veronica Adler
Colleague at Sovos
Lowell, Massachusetts, United States, United States
View →
JK
Jalpa Kotak
Colleague at Sovos
Greater Minneapolis-St. Paul Area, United States
View →
SC
Sara Canatário
Colleague at Sovos
United Kingdom, United Kingdom
View →
CD
C. David Douglas
Colleague at Sovos
Atlanta Metropolitan Area, United States
View →
AS
Amanda Skovronski
Colleague at Sovos
Dubuque, Iowa, United States, United States
View →
GS
Gustavo Silveira Martins
Colleague at Sovos
Oeiras, Lisbon, Portugal, Portugal
View →
CS
Cory Snow
Colleague at Sovos
Milford, Massachusetts, United States, United States
View →
FAQ
Frequently asked questions about Protik Bhowmik
Quick answers generated from the profile data available on this page.
What company does Protik Bhowmik work for?
Protik Bhowmik works for Sovos.
What is Protik Bhowmik's role at Sovos?
Protik Bhowmik is listed as Software Support Analyst at Sovos.
Where is Protik Bhowmik based?
Protik Bhowmik is based in Lisbon, Lisbon, Portugal while working with Sovos.
What companies has Protik Bhowmik worked for?
Protik Bhowmik has worked for Sovos, Nub7/8, and Webhelp.
Who are Protik Bhowmik's colleagues at Sovos?
Protik Bhowmik's colleagues at Sovos include Gonçalo Ramos, Elizabeth Appel, Alfonso Cruz Sánchez, Veronica Adler, and Jalpa Kotak.
How can I contact Protik Bhowmik?
You can use AeroLeads to view verified contact signals for Protik Bhowmik at Sovos, including work email, phone, and LinkedIn data when available.
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