Copyediting Manager
Current• Managing a team of approximately 100 highly skilled editors handling clients such as Taylor and Francis, Informa, Emerald, Cambridge University Press, Wessex Institute of Technology (WIT) Press, International Society for Technology in Education (ISTE), Duke Press, MCIA• Overseeing the copyediting operations at all the four locations: Chennai, Delhi, Mumbai, and Trichy• Visiting the locations on regular intervals to monitor the progress, workflow and hindrances, if any• Working in close coordination with Asst. Managers to monitor productivity, quality and continuous skill development• Planning and monitoring fresher and refresher training schedules along with the Training and Development Department• Monitoring and validating the quality issues that arise due to internal or external feedbacks• Guiding the team to analyze, understand, coordinate, correct and implement the client feedbacks, comments and requirements in a version-controlled manner• Monitoring the progress in the area of acquiring new clients such as British Society of Radiology, Oxford University Press, Biology and Medicine by getting done the test jobs• Planning and following up the large scale implementations with the GTD department• Periodically auditing the workflows in different accounts• Monitoring the periodic recruitments• Testing and validating the regular and freelance candidates for editorial activities• Monitoring the productivity, quality and invoices of a pool of freelance copyeditors and indexers• Having regular conference calls with Society client (BioScientifica) and KPI calls with T&F on schedules and quality issues
