I am a Senior Enterprise Architect with a vast background in Cloud Enablement, Call Center Technology, and Service Management . Most recently I have been helping to lead our business applications through the cloud transformation and modernization strategy. My specialty in these areas focus on delivering high quality products through Agile methodologies. These products are delivered in flexible, repeatable, and secure pipelines on emerging technologies like CaaS, PaaS, and SaaS. These models allow our business partners the agility to continuously pivot and improve on their direct value to our customers In addition I ensure the highest level of customer satisfaction and always ensure to mitigate risk while keeping time of delivery at the forefront . My leadership roles have allowed me to maintain successful business partnerships by exceeding our business objectives and giving us the opportunity to grow innovation in these areas.