• Manage multi-disciplinary team of 200 people team spread across four different locations• Own defining, improving and rolling out quality processes and standards with required governance structure which are followed by internal teams, clients and 3rd party teams• Finding ways to be more efficient in all aspects of delivery e.g. recently provided annual cost savings of $300K to clients by process improvements and efficiencies• Engage with senior business stakeholders to develop… Show more • Manage multi-disciplinary team of 200 people team spread across four different locations• Own defining, improving and rolling out quality processes and standards with required governance structure which are followed by internal teams, clients and 3rd party teams• Finding ways to be more efficient in all aspects of delivery e.g. recently provided annual cost savings of $300K to clients by process improvements and efficiencies• Engage with senior business stakeholders to develop programme roadmap• Escalation management and dealing with non-standard problems/ issues• Mentoring PMs, TAs & BAs on teams to improve quality standards, enable their growth & also building client’s confidence on our delivery skills• Coaching and developing next set of leaders within team through hands on training and coaching Show less