Prudence is a young professional IT Developer with a technical and business qualification. She has a unique set of skills and knowledge in the IT organization at a Product; Project and Change Management level providing support to the ICT business system ensuring software reliability, fitness for purpose, efficiency, safety and security, as well as maintainability is achieved.Prudence joined Tshwane House Municipality in March 2021 and her scope of delivery was to assist the development team with all aspects of software design, coding, learn the codebase, write basic code, fix bugs as well as and assisting the Development Manager in all design-related tasks. She has achieved her KPIs objectives and delivered across the entire software life cycle – concept, design, build, deploy, test, release to production and support.Prudence professional career started in 2017, IIE Rosebank College when she volunteered her service and performed administrational duties in the Computer LAB. She acquired extensive experience in the Procurement of IT equipment, afforded herself a practical experience relating to database management systems as well as exposure and understanding of version control and the software development lifecycle in a team environment.In February 2018, she pursued her career and joined Shoprite LTD with eagerness to enhance her abilities in designing, implementing, testing, and deploying working software solutions. Swiftly she took a leadership role and coordinate the development of an innovative solutions working closely with the Devs and Architectures with the willingness to learn, and taking accountability of task given demonstrating understanding good standards and principles without compromising quality.Prudence do adapt easily to situation and initiate decisive action to solve problems focusing on practical and feasible solutions. She has the right personality and the right attitude, possessing attributes of a natural leader, team player, and also have the ability to communicate at all levels across an organisation. She prides myself with the amount of knowledge acquired and one of her objectives is to keep updated with the latest IT trends and technologies and that will keep her relevant in this fast growing industry- Information Technology,
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Junior Ict InternTshwane House Municipality Jan 2021 - Apr 2022City Of Tshwane, Gauteng, South AfricaMy duties involve but not limited to supporting the software development team with process within the organization by providing technical insights and ideas throughout the SDLC and producing neat, accurate code and queries, according to our agreed standards and practices. I am not limited to the to only the above, but also do • Work closely with Analysts, Designers and Testers to producing detailed specifications and writing the programme codes.• Demonstrates responsibility with the team for customer support / bug fixingand highlighting areas for improvement• Attending workshop and meeting to obtain business requirement, also assist BA’s with the documentation of the As IS and To BE and obtaining signoff.• Assist provide level 1 support as and when requested, handling tickets, and task with the responsibility off closing the open tickets within defined SLA’s.Change Management, QA & Release Management• Assist with Project change management activities, effectively manage relationships, communications including customer and delivery teams.• Assist with the management of Deviation and Change Control systems• Assist Change and Release management to make informed decisions on impacted systems during change deployments• Liaise with all the different teams in infrastructure operations, service operations, planning/development, testing, release, change, test environment, asset, environment, operations management to ensure the delivery of a project and associated organizational changes to achieve project objectives and business benefits.• Assist with the preparation of the user manuals and setting up training to end users.
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AdministratorThe Shoprite Group Of Companies Feb 2019 - Apr 2020Pretoria, Gauteng, South AfricaMy duties were within the Administration office, but not limited to the followingAdministration• Provided support on sales processes to the managers and the team.• Ensured that financial information such as invoices are managed according to company processes• Dealt with queries from the internal staff and customers• Logged all IT complaints and issues• Data Captured: all required information and provided filing of documentation and ensure that files are kept up to date for all the projects.• Arranged meetings, scheduled and diaries.• Took and drafted minutes of meetings and distributed to all relevant stakeholders• Assisted with training planning and scheduling.• Travel arrangements (national and international) & any required events/functions and project related.Personal Assistance• Received and distributed mail and deliveries• Ensured maintenance of all equipment in the front office• Kept Manager updated on events• Assisted Quality Manager with compiling and formatting MS Word and Visio policy, procedure, process, and work instruction documents
Prudence Ngwenya Education Details
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It Software Development -
Lepelle Secondary SchoolGrade 12
Frequently Asked Questions about Prudence Ngwenya
What is Prudence Ngwenya's role at the current company?
Prudence Ngwenya's current role is Junior Qualified Developer| Software Developer| Web Design| ICT Intern.
What schools did Prudence Ngwenya attend?
Prudence Ngwenya attended Iie Rosebank College, Lepelle Secondary School.
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Prudence Ngwenya
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Prudence Ngwenya
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1citiq.co.za
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