By day, I'm a Customer Specialist in the motor industry at HeyCarter; I practice telephone and email etiquette daily by completing vehicle finance applications with clients utilizing Zoho CRM and Dealernet/Seriti.I also practice lead management, accompanied by attention to detail and time management.By evening, I am a Toastmaster in the leadership and public speaking industry, I organize and create Harties Toastmasters Club's meeting agendas using easyspeak CRM. I curate, create, and advertise meeting posters on social platforms using Canva and PowerPoint. I also coordinate and facilitate the club's educational orientations, open house events, and speech contests.I have background experience in translation freelancing, Microsoft Office, Google Workspace, and customer support/satisfaction.