A compassionate and empathetic group facilitator creates a safe and supportive space where group members feel heard, valued, and understood. They demonstrate genuine care and concern for each individual, acknowledging their unique experiences and emotions without judgment. This facilitator encourages open communication, active listening, and empathy among group members, fostering a sense of connection and trust within the group. They guide discussions with sensitivity, offering validation and support while also gently challenging unhelpful thoughts or behaviors. Overall, they strive to create an environment where everyone feels respected, accepted, and empowered to explore their personal growth journey.

IAccomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches.Admits new clients by reviewing records and applications, conducting orientations.Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.Maintains clients’ records by creating and reviewing group and case notes; logging events and progress.Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.

• Assisted mental health clients with substance abuse issues though patient care programs • Analyzed and evaluated patient behavior and chose the best solution to solve problems • Evaluated clients’ addictions and help implement treatment plans at the direction of doctors and health practitioners • Provided information to supervisors, co-workers and health practitioners by telephone, email and in-person meetings • Mentor, advocate and motivated recovering individuals to prevent relapse and promote long-term recovery• Proficient in KIPU EMR Software

• Assisted mental health clients with substance abuse issues though patient care programs • Administered medications under the direction of the doctor, performed urine analysis, monitored patient vitals and taught patients functional living skills to address behavioral issues• Connected clients with community service and resource agencies and provided lectures and workshops, assisted with daily hygiene and meals• Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions • Documented behavior, maintained project logs, reports and filed records in appropriate locations and databases

• Supported senior executives with administrative and other duties as assigned • Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency • Coordinated complex arrangements and schedules for executive-level staff • Answered and directed phone calls to appropriate parties• Performed general office duties such as ordering supplies, maintaining records and updating the database

• Directed and coordinated operations and managed daily operations• Reviewed financial statements and other performance data to measure productivity • Greeted and assisted customers and provided information to guests, visitors and clients • Resolved customer complaints and answered customer questions in a courteous professional manner• Supervised the work of employees to ensure adherence to quality standards and deadlines• Provided specific goals to employees to prioritize, organize and meet and exceed goals • Implemented corporate and departmental policies, procedures, and service standards• Trained and instructed employees on responsibilities and company policies• Prepared staff schedules and work assignments

• Managed and oversaw operations and all actions that involved the property • Met with prospective tenants to show properties and provide information about local areas• Reviewed occupancy reports to ensure that they were in accordance with laws, rules and regulations • Implemented residential retention programs and customer service satisfaction • Inspected the property and supervised facilities personnel to ensure improvement to the property was supported daily • Reported accidents, environmental issues and legal issues accordingly • Selected, trained and motivated on-site personnel • Directed collection of rental fees and deposits• Provided effective risk management to limit liability issues and loss • Maintained records of rental, usage activity and property availability